Unit Manager – Training & Development - Banking Sector

Fulcrum Pvt Ltd is seeking an experienced Unit Manager for Training & Development to join a leading client in the banking sector based in Karachi, Pakistan. The ideal candidate will have 5 to 7 years of relevant experience and will be responsible for designing, implementing, and evaluating employee training initiatives that enhance skills and improve organizational performance. This full-time role offers a competitive salary range of PKR 150,000 to 200,000 per month.

Key Responsibilities

- Identify training needs across various departments through Training Needs Analysis (TNA), performance reviews, and consultations with department heads.
- Develop and implement annual training calendars and learning and development plans aligned with the organization’s strategic goals.
- Coordinate and facilitate diverse training programs, including onboarding, technical skills, soft skills, leadership development, and customer service training.
- Organize training sessions, workshops, seminars, and e-learning initiatives tailored for banking staff.
- Develop and regularly update training materials, presentations, manuals, and other learning resources.
- Collaborate with internal trainers, external consultants, and training institutes to ensure effective delivery of learning programs.
- Maintain accurate training records, attendance sheets, budgets, and employee development documentation.
- Evaluate training effectiveness using feedback, assessments, and post-training performance reviews.
- Monitor employee learning progress and recommend development initiatives to boost productivity and service quality.
- Ensure all training programs comply with banking policies, internal procedures, and applicable regulatory requirements.
- Support employee induction, talent development, succession planning, and other learning initiatives.
- Prepare periodic training reports and present key learning and development metrics to senior management.

Required Qualifications

- Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. A master’s degree or relevant professional certification is an advantage.
- 5 to 7 years of experience in Training & Development, Learning & Development, or Organizational Development.
- Prior experience in the banking sector is strongly preferred.
- Proven expertise in conducting Training Needs Analysis, coordinating training programs, developing content, and evaluating training effectiveness.
- Good understanding of banking products, services, processes, and compliance-related training requirements.
- Strong communication, presentation, facilitation, and interpersonal skills.
- Proficiency in Microsoft Office applications, especially PowerPoint and Excel.
- Ability to manage multiple training programs simultaneously, coordinate with diverse stakeholders, and meet deadlines efficiently.

Key Competencies

Learning & Development, Training Needs Analysis (TNA), Training Program Management, Employee Engagement & Development, Presentation & Facilitation Skills, Stakeholder Management, Training Evaluation & Reporting, Communication & Coordination.

This role offers an excellent opportunity for a dedicated professional to contribute significantly to the growth and development of employees within a dynamic banking environment.