Urgent required Female Customer support officer - Night Shift
SAN Technology PVT.Ltd
Rawalpindi , Pakistan
Posted Sep 25, 2026 25 views
We are seeking a proactive and empathetic Customer Support Manager to join our night-shift team. In this role, you will serve as the first point of contact for our students, guiding them throughout their learning journey and fostering strong, lasting relationships. Your efforts will ensure students remain engaged and supported around the clock, creating a positive and encouraging environment.
Key Responsibilities
- Act as the primary liaison between students and the organization, addressing inquiries and providing timely support.
- Engage with the Muslim community across various countries to promote and encourage the use of our educational services.
- Manage multiple functions including sales, marketing, customer support, and billing within a single role.
- Build and maintain strong relationships with students to enhance their overall experience and retention.
- Handle billing inquiries and resolve any related issues efficiently.
- Collaborate with internal teams to ensure smooth communication and service delivery.
Required Qualifications
- Strong communication skills, with a preference for proficiency in English.
- Ability to work effectively during night shifts.
- Empathy and patience in dealing with diverse student needs.
- Basic knowledge or interest in sales, marketing, customer support, and billing processes.
- Candidates must be based in Rawalpindi or Islamabad to facilitate an easy daily commute.
Preferred Qualifications and Benefits
- Experience working in customer service or support roles is an advantage.
- Opportunity to develop a broad skill set across sales, marketing, customer support, and billing, providing a solid foundation for career growth.
- Competitive monthly salary starting from Rs30,000.00.
- On-site work environment that encourages direct interaction and collaboration with the team.
This position offers a unique opportunity to build meaningful connections while developing versatile professional skills in a supportive and dynamic setting. If you are motivated to make a difference and grow your career in a multifaceted role, we encourage you to apply.
Job Details
SAN Technology PVT.Ltd
What is your Competitive Advantage?
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Aqib Irshad
Head of HR, Training & OD
FINCA
