US Last Mile Operations Executive

We are seeking a dedicated Last Mile Operations Executive to join our team in Karachi, located at PECHS Block 6, Shahrah-e-Faisal. This role involves supporting and optimizing delivery operations for our US-based clients. The ideal candidate will have hands-on experience in logistics, particularly in last-mile operations, and possess strong coordination and communication skills in English. The position requires working in rotational shifts with a focus on ensuring smooth and efficient delivery processes.

Key Responsibilities

- Coordinate with drivers to manage pickup and delivery schedules efficiently.
- Oversee daily operations at the delivery center to maintain smooth workflow.
- Address and resolve delivery-related issues, delays, and escalations promptly to ensure customer satisfaction.
- Plan routes effectively and distribute loads to optimize delivery efficiency.
- Manage the onboarding process for 1099 delivery drivers as needed.
- Monitor load management to ensure timely and efficient deliveries.

Required Qualifications

- 1 to 3 years of experience in US logistics or last-mile delivery operations.
- Strong verbal and written English communication skills.
- Ability to work in rotational shifts, including evening and night shifts (4:30 PM – 1:30 AM and 12:00 AM – 9:00 AM).
- Excellent problem-solving skills and the ability to coordinate multiple tasks simultaneously.

This position offers a competitive salary range of PKR 100,000 to 120,000, based on experience. The role requires working six days a week with one weekly off. If you have a passion for logistics and a commitment to operational excellence, this opportunity provides a dynamic environment to grow your career in last-mile delivery operations.