US Patient Enrollment Coordinator (Evening Shift)

Minerva Research Solutions is a clinical trial management service provider dedicated to advancing healthcare and research through high-quality clinical services. Supporting the biotech, medical, and pharmaceutical industries, we assist throughout all phases of the clinical trial lifecycle. Our offerings include Data Operations, Recruitment Services, and Regulatory support, all designed to accelerate the development of novel therapies by implementing streamlined processes, strict timelines, and real-time solutions. We ensure compliance with FDA and GCP regulations to deliver reliable data and successful clinical trial outcomes.

Minerva Research Solutions is seeking a Patient Enrollment Specialist to join our team. This role involves screening new leads, conducting follow-ups, and documenting participants for active clinical trials. The specialist will play a vital role in building and maintaining a comprehensive database within the Clinical Trial Management System (CTMS) of qualified and willing study volunteers. This position requires effective communication with prospective participants and collaboration with clinical research coordinators to meet recruitment goals.

Key Responsibilities:
- Conduct phone interviews and screenings for prospective clinical study participants in the US.
- Maintain an organized and up-to-date database of clinical study participants.
- Develop and implement outreach strategies to improve participant recruitment.
- Communicate directly with study participants via phone calls, SMS, and other channels.
- Collaborate with medical staff, including Clinical Research Coordinators (CRCs), to ensure adequate subject recruitment for each study.
- Maintain and enhance study documentation and volunteer records, including consent forms.
- Support sales, marketing, and outreach initiatives as needed.
- Provide accurate and clear study-related information to participants.
- Foster a safe, positive, and fast-paced work environment.
- Perform additional duties and participate in special projects as assigned.

Required Qualifications:
- Bachelor’s degree in BDS or Pharm-D.
- Solid understanding of clinical trials and their processes.
- Proficient computer skills, including MS Office applications.
- Excellent command of written and spoken English (MANDATORY).
- Therapeutic communication skills in English with a US accent are preferred.
- 6 months to 1 year of relevant experience in clinical trial recruitment or related fields.

Preferred Qualifications and Benefits:
- Competitive salary with performance-based incentives and quarterly bonuses.
- Comprehensive medical insurance covering employees, spouses, and children.
- Employees’ Old-Age Benefits Institution (EOBI) coverage.
- Standard 40-hour workweek promoting work-life balance.
- Exposure to the US market and international clients.
- Opportunities for professional learning, training, and career development.
- Generous annual leave and paid time off.
- Employee Assistance Program (EAP) supporting mental health and well-being.
- Modern office facilities including an in-house fitness gym with cardio equipment.
- Recreation zone featuring table tennis, foosball, and snooker for relaxation and team engagement.
- Company-sponsored events, celebrations, and team-building activities.
- Inclusive, collaborative, and diverse workplace culture.
- Clear pathways for career advancement and internal growth.
- Access to cutting-edge technology and modern workplace tools.
- Family-friendly policies, including parental leave.
- Transportation assistance for eligible employees.
- Employee recognition and rewards programs.
- Corporate social responsibility (CSR) and community engagement initiatives.

This is a full-time, on-site position with night shift hours from Monday to Friday, 7 PM to 3 AM. Transportation is provided for female staff, and an allowance is offered for male employees, along with an additional night shift allowance. Minerva Research Solutions is an equal opportunity employer committed to fostering a diverse and inclusive workplace.