US Patient Enrollment Coordinator (Evening Shift)

Minerva Research Solutions is a clinical trial management service provider dedicated to transforming healthcare and research through high-quality clinical services. Supporting the biotech, medical, and pharmaceutical industries across all phases of the clinical trial lifecycle, the company offers specialized services including Data Operations, Recruitment Services, and Regulatory support. By adhering to stringent FDA and GCP regulations, Minerva ensures the delivery of accurate data and tailored solutions that accelerate the development of novel therapies. The organization is currently seeking a Patient Enrollment Specialist to manage participant screening, follow-ups, and documentation for active clinical trials, playing a vital role in building a comprehensive database of qualified study volunteers within the Clinical Trial Management System (CTMS).

Key Responsibilities:
- Conduct phone interviews and screenings for prospective clinical study participants in the US.
- Maintain an organized and up-to-date database of clinical study participants.
- Develop and implement outreach strategies to improve participant recruitment.
- Communicate directly with study participants via phone calls, SMS, and other channels.
- Collaborate closely with Clinical Research Coordinators (CRCs) and medical staff to ensure sufficient subject recruitment for each study.
- Manage and update study documentation and volunteer records, including consent forms.
- Support sales, marketing, and outreach initiatives as required.
- Provide accurate and clear study-related information to participants.
- Foster a safe, positive, and fast-paced work environment.
- Perform additional duties and participate in special projects as assigned.

Required Qualifications:
- Bachelor’s Degree in BDS or Pharm-D.
- Solid understanding of clinical trial processes.
- Proficient computer skills, including MS Office applications.
- Strong command of written and spoken English (mandatory).
- Therapeutic communication skills in English with a US accent are preferred.
- Between 6 months to 1 year of relevant experience in a similar role.

Preferred Qualifications and Benefits:
Minerva Research Solutions offers a competitive salary with performance-based incentives and a quarterly bonus structure. Employees benefit from comprehensive medical insurance covering themselves, spouses, and children, as well as coverage under the Employees' Old-Age Benefits Institution (EOBI). The company promotes work-life balance with a 40-hour workweek and provides exposure to the US market and international clients.

Professional growth is encouraged through ongoing training, learning opportunities, and clear pathways for career advancement. Employees enjoy generous annual leave, paid time off, and access to an Employee Assistance Program (EAP) focused on mental health and well-being. The modern office environment includes an in-house fitness gym equipped with cardio machines and a recreation zone featuring table tennis, foosball, and snooker for relaxation and team engagement.

Additional perks include company-sponsored events, celebrations, and team-building activities within an inclusive and collaborative workplace culture. The organization supports family-friendly policies such as parental leave and offers transportation assistance for eligible employees. Recognition and rewards programs, along with corporate social responsibility and community engagement initiatives, further enhance the employee experience.

Openings:
- Equal opportunity employer
- Full-time position
- On-site role with night shift hours

Work Schedule:
- Monday to Friday
- 7 PM to 3 AM
- Transportation provided for female staff; allowance offered to male employees along with an additional night shift allowance.