Virtual Assistant (Satellite Town Rawalpindi)

Cloud Rexpo, a dynamic organization specializing in online education, Business Process Outsourcing, technology, and real estate, is seeking a motivated and detail-oriented Virtual Assistant to support its US-based clients. Established in 2008, Cloud Rexpo has built a strong reputation for delivering innovative and scalable solutions through platforms like Your Cloud Campus and NSOL BPO. This role offers an excellent opportunity to work in a professional environment that encourages growth, international exposure, and career development. The position is office-based, located in Chandni Chowk, Murree Road, Rawalpindi, with working hours from 8:00 PM to 5:00 AM, Monday through Friday.

Key Responsibilities:
Administrative & Operational Support: Manage calendars, appointments, and scheduling efficiently. Organize digital files and maintain structured documentation systems. Assist with data entry and document processing to ensure smooth office operations.

CRM Management: Maintain and update CRM systems by entering, organizing, and tracking client data accurately. Create and manage pipelines, tasks, workflows, and automation to streamline client management. Generate performance reports and lead tracking summaries to support business objectives.

Social Media Marketing & Content Creation: Develop engaging content using tools such as Canva and Capcut. Schedule and manage posts across various social media platforms. Craft captions, hashtags, and basic marketing copy while monitoring engagement and responding professionally to messages and comments. Ensure branding consistency across all channels.

Client Communication & Zoom Presentations: Coordinate client transactions from initiation to completion, tracking deadlines and ensuring timely documentation. Communicate effectively with stakeholders to facilitate smooth processing and maintain compliance with organized records. Confidently present and interact with clients via Zoom.

Required Qualifications:
- Bachelor’s degree in any discipline.
- Excellent verbal communication skills in English.
- Proficiency with Canva, Capcut, and other editing tools.
- Experience working with CRM systems.
- Strong organizational skills, attention to detail, and the ability to work independently.

Preferred Qualifications and Benefits:
Candidates with prior experience in social media handling and administrative support will be highly valued. Cloud Rexpo offers comprehensive paid training to ensure your success in this role. Additional benefits include paid time off, professional development opportunities, career advancement prospects, and an innovative work environment that supports work-life balance. Employees also enjoy company trips, wellness programs, and performance-based promotions.

This position requires candidates to be comfortable commuting to the office location in Rawalpindi and working the specified night shift hours. Applicants should have a strong understanding of Canva, Capcut, MS Office, social media account management, and CRM tools. Salary expectations should be aligned with the offered pay scale of up to Rs80,000 per month.

If you are a proactive individual eager to contribute to a forward-thinking company and grow your career, this role at Cloud Rexpo presents an exciting opportunity to join a collaborative and success-driven team.