A leading Australian education consultancy is looking for a dedicated professional to join its Lahore office, supporting migration and education services. The role focuses on managing client records, assisting with visa and migration applications, and providing comprehensive administrative support to ensure smooth and efficient operations. The ideal candidate will be detail-oriented, possess excellent communication skills, and demonstrate the ability to work independently under tight deadlines while maintaining a professional and approachable demeanor.
Key Responsibilities
- Maintain accurate client records and application documents through data entry and word processing tasks.
- Handle incoming client calls and emails, providing timely information and assistance.
- Schedule and coordinate appointments and meetings effectively.
- Support the preparation and submission of visa and migration applications.
- Deliver general administrative assistance to the migration and education agent team.
- Assign, edit, and revise technical and legal documents and letters based on internal guidelines and client feedback.
- Manage client communications using the case management system.
- Work on reference letter projects, ensuring deadlines are met.
- Monitor project timelines closely and complete tasks on schedule, including working overtime when necessary.
- Perform additional duties as required to support team goals.
Required Qualifications
- Graduation or Post-Graduation degree from a recognized institution.
- Excellent verbal and written communication skills in English, with a professional and friendly approach.
- Strong data entry and word processing skills with high accuracy.
- Proven ability to multitask, prioritize, and manage time efficiently.
- Previous experience in administrative or customer service roles, preferably within migration or education sectors.
- Proficiency in G Suite, Microsoft Office, and Adobe Pro.
- Self-motivated with the ability to work independently under pressure.
- Exceptional client service skills and a compassionate approach to sharing information appropriately.
- Professional demeanor with strong attention to detail.
- Capability to oversee case instructors and manage processes effectively.
Preferred Qualifications and Benefits
- Experience as a migration manager is highly desirable.
- Knowledge of migration and education application processes and requirements is advantageous.
- Opportunity to work with a well-established Australian-based agency that has been delivering excellent services to international students since 2014.
- Full-time position based in the Lahore office.
- Competitive monthly salary ranging from Rs70,000 to Rs100,000.
This position offers an excellent opportunity to join a reputable education and migration consultancy committed to outstanding client service. Candidates who are motivated, detail-oriented, and eager to contribute to a dynamic team will find this role rewarding and challenging.