Web & Application Delivery Manager

We are looking for a Senior Project Manager/Leader to take on a dual role as the strategic owner of the Project Management Office (PMO) and a hands-on leader for critical delivery programs, especially in mobile and digital application development. This position combines enterprise-level PMO leadership with direct accountability for delivery, ensuring governance, standards, and frameworks are not only established but actively applied to achieve predictable, high-quality outcomes for clients. The ideal candidate is adept at setting strategy while also being deeply involved in execution to drive excellence.

Key Responsibilities

PMO Leadership & Governance:
Lead the establishment and maturation of the PMO with a strong focus on mobile and digital delivery. Define and implement standardized delivery frameworks, governance models, and KPIs. Manage the entire project management and development teams, aligning project execution with organizational strategy and growth goals. Promote consistent adoption of Agile, Scrum, and hybrid methodologies across all teams. Build PMO capabilities including tooling, templates, reporting standards, and best practices.

Program & Delivery Ownership:
Take direct ownership of key client programs and high-impact projects, overseeing end-to-end delivery across iOS, Android, and cross-platform applications. Ensure accurate planning, estimation, scheduling, and execution. Proactively manage risks, dependencies, and scope changes. Intervene as necessary to unblock teams and maintain delivery stability.

Portfolio & Resource Management:
Own portfolio-level planning and actively manage delivery priorities. Lead capacity planning and resource allocation across multiple concurrent projects. Balance utilization, cost efficiency, and delivery quality. Collaborate closely with engineering and leadership teams to scale delivery operations effectively.

Performance, Reporting & Analytics:
Define and monitor delivery KPIs such as schedule adherence, cost, quality, productivity, and margin. Implement data-driven performance dashboards using tools like JIRA and Confluence. Provide executive-level visibility into portfolio health, risks, and forecasts. Use insights to continuously improve delivery predictability and efficiency.

Stakeholder & Client Leadership:
Act as a senior escalation point for clients and internal teams. Lead executive-level client communications, governance forums, and steering committees. Manage client expectations with transparency and confidence, fostering long-term trust through consistent delivery excellence.

Risk, Quality & Compliance:
Establish and enforce risk management practices tailored to mobile application development. Ensure compliance with internal standards, contractual obligations, and industry best practices. Drive quality assurance throughout the delivery lifecycle. Identify potential delivery threats early and implement corrective actions.

Continuous Improvement & Capability Building:
Promote a culture of accountability, continuous improvement, and ownership. Introduce modern delivery tools, automation, and reporting mechanisms. Capture and institutionalize lessons learned across the PMO and delivery teams. Mentor project managers and delivery leads to elevate overall maturity.

Required Qualifications

Education:
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field is required. A Master’s degree (MBA or equivalent) is preferred.

Experience:
8 to 12+ years in project, program, or delivery management roles, with at least 4 to 6 years in PMO leadership or senior delivery ownership positions. Proven track record of delivering mobile and digital applications at scale.

Core Competencies:
Strong strategic PMO leadership combined with an execution mindset. Demonstrated delivery and program ownership skills. Executive presence with excellent stakeholder management capabilities. Data-driven decision-making approach. Deep understanding of mobile delivery models and the ability to operate across strategy, operations, and execution.

Technical & Methodological Expertise:
Proficiency with tools such as JIRA, Confluence, MS Project, Azure DevOps, Asana, and Trello. Experience with Agile, Scrum, SAFe, Hybrid, and Waterfall methodologies. Familiarity with platforms including iOS, Android, Flutter, and React Native. Knowledge of cloud-native environments and CI/CD pipelines.

Preferred Qualifications and Benefits

Certifications such as PMP, PgMP, PMI-ACP, CSM, or SAFe are highly desirable. Experience working in enterprise or multi-client delivery environments is an advantage. Exposure to digital transformation initiatives or scale-up delivery models is preferred.

This role offers the opportunity to lead and shape a critical function within a dynamic environment, driving innovation and excellence in mobile and digital delivery.