Wing Head – BI Operations (VP / SVP) - TJ / 1913674

National Bank of Pakistan, one of the largest and leading banks in the country, is seeking a seasoned professional for the role of Wing Head – BI Operations (VP / SVP) based in Karachi. The Bank is committed to supporting the nation’s financial well-being and driving sustainable growth through its extensive local and international branch network. This role is critical to advancing the Bank’s digital transformation by leading Business Intelligence (BI) operations and ensuring data-driven decision-making capabilities across the organization.

Key Responsibilities:
- Manage and support the Bank’s Enterprise Business Intelligence (BI), Data Warehouse (DWH), and Data Operations platforms to deliver reliable, secure, and efficient data services.
- Design, develop, and optimize data integration, ETL/ELT processes, and data pipelines that support enterprise reporting and analytics.
- Ensure high availability, performance, scalability, and operational stability of BI platforms and reporting environments.
- Develop, maintain, and optimize SQL scripts, database objects, and data transformation processes.
- Build and support enterprise dashboards, reports, semantic models, and self-service analytics solutions.
- Collaborate with business stakeholders to understand reporting requirements and deliver scalable, data-driven solutions.
- Investigate, troubleshoot, and resolve data, reporting, and system issues through root cause analysis and continuous improvement.
- Establish and enforce data quality, governance, security, and operational standards across BI platforms.
- Monitor platform performance, manage SLAs, and recommend enhancements to improve efficiency and user experience.
- Prepare and maintain technical documentation, operational procedures, and knowledge repositories.
- Lead capacity planning, performance tuning, and infrastructure optimization to meet current and future business needs.
- Coordinate with Infrastructure, Database, Information Security, Application Support, and business teams to ensure seamless BI service delivery and operational continuity.
- Support regulatory, management, and ad hoc reporting requirements by ensuring timely, accurate, and consistent enterprise data availability.
- Evaluate and recommend improvements in BI technologies, data architecture, automation, and operational processes to support the Bank’s digital initiatives.
- Perform any other assignments as directed by supervisors.

Required Qualifications:
- Minimum graduation in Business Administration, Economics, Computer Science, Information Technology, Engineering, or an equivalent degree from an HEC-recognized local or international institution.
- At least 8 years of relevant experience in Digital Banking, Fintech, Telecom, or Financial Institutions, including a minimum of 4 years in a supervisory or managerial role related to Database Administration, Data Analytics, Business Intelligence, or BI & Data Platform Management.
- Strong understanding of Business Intelligence, Data Warehousing, Data Operations, and enterprise reporting platforms.
- Proven ability to develop and execute BI strategies aligned with business objectives and digital transformation goals.
- Experience in implementing Data Governance frameworks, ensuring data quality, security, scalability, and regulatory compliance.
- Strong stakeholder management skills with the ability to translate business requirements into effective data-driven solutions.
- Knowledge of Data Warehousing, ETL/ELT processes, data integration, dimensional data modeling, and data quality management.

Preferred Qualifications and Benefits:
- Master’s degree in Computer Science, Information Technology, or a related field is preferred.
- Experience with Enterprise BI platforms, Data Solutions, and Strategic Data Policies that support data-driven decision-making is an advantage.
- The position is offered on a contractual basis for three years, with the possibility of renewal at management’s discretion. Compensation and benefits will be provided as per the Bank’s policies.
- The role offers the opportunity to contribute significantly to the Bank’s digital transformation and strategic growth initiatives.
- National Bank of Pakistan is an equal opportunity employer, welcoming applications from all qualified individuals regardless of gender, religion, or disability.

The position is based in Karachi. Only shortlisted candidates meeting the eligibility criteria will be invited for panel interviews. Applications must be submitted within 10 working days from the date of the job posting. No travel allowance or daily allowance will be provided for interviews.