work from home –chat support (only females)

We are seeking a motivated customer support professional to join our team and assist customers via live chat. The role involves delivering prompt, professional, and effective solutions to customer inquiries. This position offers a hybrid remote work setup based in Karachi, with rotational shifts to meet business needs. Candidates will undergo approximately one month of on-site training before transitioning to remote work.

Key Responsibilities
- Provide timely and accurate support to customers through live chat channels.
- Resolve customer issues efficiently while maintaining a high level of professionalism.
- Adapt to rotational shift schedules, ensuring availability during assigned hours.
- Collaborate with team members to improve customer service processes.
- Maintain clear and concise communication with customers and internal teams.

Required Qualifications
- Excellent communication and typing skills in English.
- Customer-focused attitude with strong problem-solving abilities.
- Comfortable working flexible and rotational shifts within a 24-hour window.
- Basic computer proficiency to navigate support tools and systems.
- Willingness to complete approximately one month of on-site training, including late-night shifts from 4 PM to 11 PM.
- Freshers are welcome to apply; prior customer support experience is advantageous.

Work From Home Requirements
To qualify for remote work after training, candidates must have:
- A dedicated, separate room or workspace free from distractions.
- Reliable power backup such as a 2 KVA UPS or generator.
- A stable internet connection with a minimum speed of 100+ Mbps. Preferred internet service providers include Transworld, Connect, or Flash Fiber.

Compensation
The monthly salary for this role ranges from Rs. 65,000 to Rs. 90,000, commensurate with experience and skills.

This opportunity is ideal for individuals seeking a dynamic customer support role with the flexibility of hybrid work arrangements. If you are eager to develop your skills in a fast-paced environment and meet the outlined requirements, we encourage you to apply.