Workforce Talent Development & Operations Coordinator

InforMityx AI is a dynamic company dedicated to supporting startups, SMEs, enterprises, and digital agencies in building, modernizing, automating, marketing, and scaling their digital businesses. By integrating AI, product engineering, data analytics, cloud technologies, and digital growth services, the company addresses practical challenges such as launching SaaS products, upgrading enterprise platforms, and enhancing digital visibility. Their expertise covers AI-driven solutions, software engineering, business intelligence, cloud infrastructure, enterprise transformation, SEO, and digital growth strategies. InforMityx AI also provides white-label technology partnerships to agencies and consultancies across diverse sectors including SaaS, healthcare, logistics, edtech, e-commerce, retail, and enterprise technology, with a strong focus on clear communication, quality execution, transparent delivery, and measurable outcomes.

The Workforce Talent Development & Operations Coordinator role is a full-time, on-site position based in Lahore. This role is pivotal in coordinating workforce development initiatives by planning, scheduling, and tracking training and upskilling programs across various teams. The coordinator will support talent development strategies by collecting and analyzing workforce data, preparing insightful reports to guide leadership decisions related to staffing, skills gaps, and performance trends. Daily responsibilities include collaborating with team leads and social services partners where applicable, maintaining comprehensive training documentation, optimizing onboarding workflows, and ensuring smooth operational processes within talent management. Additionally, the role contributes to strategic workforce planning and continuous improvement of talent development frameworks to meet future organizational needs.

Key Responsibilities
- Coordinate and manage workforce development programs including training and upskilling initiatives.
- Collaborate with team leads and social services partners to align talent development efforts with organizational goals.
- Maintain accurate training documentation and optimize onboarding processes to enhance employee experience.
- Collect, analyze, and report workforce data to identify trends, skills gaps, and inform leadership decisions.
- Support operational processes related to talent management, ensuring efficiency and effectiveness.
- Assist in strategic planning for workforce needs and contribute to the continuous improvement of talent development frameworks.
- Manage multiple projects, schedules, and stakeholders in a fast-paced environment to ensure timely delivery of programs.

Required Qualifications
- Proven skills in workforce development and training, with experience in designing, coordinating, or supporting learning and upskilling programs.
- Strong strategic planning and research capabilities, including the ability to analyze workforce data and identify trends.
- Familiarity with social services or community-focused initiatives, particularly where workforce support and employee well-being intersect.
- Excellent organizational and coordination skills, capable of managing multiple priorities and stakeholders effectively.
- Effective written and verbal communication skills, with the ability to collaborate across cross-functional teams and present clear reports.
- Proficiency in productivity and collaboration tools such as spreadsheets, project management platforms, and HR or Learning Management Systems (LMS).
- Bachelor’s degree in Human Resources, Business Administration, Social Sciences, or a related field, or equivalent practical experience.

Preferred Qualifications and Benefits
- Experience in HR, talent development, operations, or program coordination is advantageous.
- Prior experience working within technology or digital services organizations is considered a plus.

This role offers the opportunity to contribute meaningfully to workforce development in a forward-thinking company that values transparency, quality, and measurable impact.