Zonal Manager

We are seeking a results-driven Zonal Manager to oversee sales and operational activities within a designated zone. The ideal candidate will manage agent relationships, lead a dynamic team, and drive business growth by expanding the network and ensuring smooth operational processes. This role requires a proactive leader who can balance daily operational management with strategic sales initiatives to meet and exceed targets.

Key Responsibilities
- Oversee daily operations including visa processing, handling intimations, managing vouchers, and addressing agent queries promptly.
- Build and maintain strong relationships with both new and existing agents to boost sales and revenue within the zone.
- Effectively communicate updated rates, promotional offers, and business plans to agents and internal team members.
- Lead, guide, and motivate the sales and operations team to consistently achieve daily and monthly targets.
- Generate leads, acquire new agents, and expand the business network to increase market presence.
- Monitor team performance through sales reports and implement strategies for continuous improvement.
- Resolve operational challenges swiftly to ensure timely service delivery and maintain high agent satisfaction levels.

Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 4 years of experience in sales, business development, and agent relationship management.
- Strong communication, negotiation, and leadership skills essential for managing teams and client relationships.
- Target-oriented mindset with excellent problem-solving abilities to overcome challenges and drive results.
- Proficiency in Microsoft Excel, CRM tools, and reporting software to track performance and generate insights.

Preferred Qualifications and Benefits
- Experience in travel services, visa processing, or related operational fields is highly desirable.
- Opportunity to work in a dynamic environment with in-person collaboration to foster team synergy and business growth.
- Performance will be measured through key indicators such as monthly sales and revenue achievement, new agent acquisition, lead conversion rates, operational efficiency, and agent satisfaction and retention.

This role offers a challenging yet rewarding opportunity for a motivated individual to lead a team and expand business operations within a targeted zone. If you have a passion for sales, strong leadership capabilities, and a commitment to operational excellence, this position will allow you to make a significant impact.