یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔
Quality Assurance Executive
Global Bridge Communications
لاہور ، پاکستان
جنوری ۰۷, ۲۰۲۱ شائع ہوئی 226 نے دیکھا
PKR. 30,000 - 40,000/Month
اس نوکری کیلیۓ درخواست دیجیۓ
بند کریںنوکری کی تفصیل
We are looking forward to hire Quality Assurance Executives who should have atleast 1 year relevant Experience.
Should have outstanding English Communication Skills (Writing and Spoken).
Job timings from 8 PM till 6 AM, with Saturday's and Sunday's Off
Job Responsibilities;
- Develop reports on a daily basis for monitoring the performance of the individuals
- Drafting and implementation of Standard operating procedures
- Draft quality assurance policies and procedures
- Interpret and implement quality assurance standards and procedures
- prepare reports to communicate outcomes of quality activities
- Monitor risk management activities
- Responsible for quality management system
- Performs call monitoring and provides trend data to the management team.
- Coordinates and facilitates call calibration sessions for call center staff
- Provides feedback to call center team leaders and managers.
- Prepares and analyzes internal and external quality reports for management staff review
- Perform other duties as assigned
- Provide reports on agents dialing times and key performance indicators.
- Track the performance of employees to identify trends and make sure they meet sales and performance goals.
- Make sure call center employees provide complete and accurate information to callers.
- Resolve call scoring disputes, questions and inquiries. Escalate situations as necessary.
- Assist with the preparation and execution of weekly call review and calibration sessions with Operations staff.
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
10 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
جنس:
مرد
عمر:
22 - 35 سال
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۰۸, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۰۷, ۲۰۲۱
آپ کو کس حوالے سے برتری حاصل ہے؟
اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
Global Bridge Communications
رابطہ مرکز · 201-300 ملازمین - لاہور
pGlobal Bridge Communications (GBC) is a Lahore Pakistan based multi services providing company established in 2005 with an aim to offer a wide range of services around the globe. Our area of expertise include Call Center Services , BPO services , Web solutions , Develop business softwares , SMS mar ...مزید پڑھیں
ملتی جلتی نوکریاں
Quality Assurance Executive - Call Center
Global Bridge Communications, لاہور, پاکستان
فروری ۱٦, ۲۰۲۱ شائع ہوئی
