اس نوکری کیلیۓ درخواست دیجیۓ

بند کریں

نوکری کی تفصیل


  • Horizon Technologies is looking for a Customer Support Executive for one of our clients to assist their customers.

  • Customer Support Specialist responsibilities include resolving customer queries, recommending solutions.

  • To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.

  • Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.


Responsibilities



  • Respond to customer queries in a timely and accurate way, via call, email, or chat.

  • Inquire, clarify, and confirm customer requirements and understanding of the solution.

  • Provide additional customer education as needed

  • Follow up with customers to ensure their issues are resolved

  • Gather customer feedback and share it with the management of the company.

  • peak with customers in a courteous, friendly, and professional manner using protocol procedures


Requirements



  • Must have more than 1-year experience as a Customer Service Representative.

  • Familiarity with our industry is a plus.

  • An individual must have familiarity with the basics of accounting & finance.

  • Experience using help desk software and remote support tools.

  • Understanding of how CRM systems work.

  • Excellent communication and problem-solving skills.

  • Must have hands-on experience in using excel, ms – word, outlook, and other email clients.

  • The candidate must have excellent written and spoken business English.

  • Multi-tasking abilities

  • Must have a positive attitude when dealing with customers.

  • Patience when handling tough cases.

  • The candidate must possess his own conveyance.

  • This a third shift job the timing of this job is 7 PM till 4 AM (Monday till Friday).

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۲۵, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۲۴, ۲۰۲۱
کم معلومات دیکھئے نوکری کی مکمل تفصیلات پڑھیں

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روزی پریمیئم کو آزمائیں

Horizon Technologies

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - کراچی

We are a multi faceted technology driven company. Our core business is IT consultancy with Software, Web Development, Web Hosting, SEO/SEM, Surveillance, Telecom and IT infrastructure divisions.

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