• Assist customers in resolving queries pertaining to the electronic transfer of funds.
  • Assist in process of all documents required to perform transactions.
  • Analyze customers' concerns with resolutions within the timeframe.
  • Coordinate inbound customers' inquiries and provide resolutions.
  • Maintain knowledge of customers’ requirements and provide appropriate solutions.
  • Provide guidelines to customers according to the set procedures and regulations.
  • Refer unresolved customers grievances or special requests to designated departments for further investigation.

Job Specification:

  • O Levels/Matriculation or above
  • Excellent command in English
  • Age limit: 18-45
  • Excellent communication (verbal & written)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility
  • Customer-centric attitude

Perks & Benefits:

  • Medical Insurance
  • Permanent Employment Status
  • Provident Fund
  • Internal Job Opportunities
  • Annual Leaves
  • Leaves Encashment
  • Referral Bonus
  • Conveyance Facility

نوکری کی تفصیلات

صنعت:
کل عہدے:
35+ آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
18 - 40 سال
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
مارچ ۰۱, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۱۸, ۲۰۲۱

ibex

بی پی او · More than 5000 ملازمین - لاہور

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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