خلاصہ

Hard-working employee with proven leadership and organizational skills, and minute attention to detail. Seeking to apply my abilities to fill the good employee role in your company. I am a dedicated team player who can be relied upon to help your company achieve its goals.

پراجیکٹس

Temperature Modeling

تجربہ

کمپنی کا لوگو
Customer Service Management
Humwell Pvt Ltd
دسمبر ۲۰۲۰ - موجودہ | Karachi, Pakistan

Managing large amounts of patient video consultation in a timely and effective manner
Identifying patients needs.
providing the correct information to patients as per they needed.
Researching patient problems.
Solved quarries of patients via Email, support Calls & during video consultation.
Providing the right solutions to patients.
Keeping records of all patient conversations on the database.
After a collecting all information related patients refer to the doctors.
Handle grievances to preserve the companys reputation, Keep records of consultations and note useful information.
Patients complaints & quarries sending to senior management via Email or calls.
Answer questions about services or the company.

کمپنی کا لوگو
TL.Customer Services Executive
DANY (audionic) TECHNOLOGIES
مئی ۲۰۱۸ - جنوری ۲۰۱۹ | Karachi, Pakistan

Answer questions about products or the company.
Solved quarries of customers via Email, Calls & Social media.
Process orders, prepare correspondences and fulfill customer needs to
ensure customer satisfaction.
Organized customerinformation and account data for business planning
and customer service purposes.
Take and process orders in an accurate manner or transfer calls to order
department.
Handlegrievances topreserve the company’s reputation
Keep records of calls and note useful information.
Also taking DRE calls & courtesy calls.
Made outbound collection calls to increase the company's monthly
revenue.
Customer complaints sending to care centers via email & calls.
Leading the team and solved there problems.
Reporting and send complete data to my manager.

کمپنی کا لوگو
Telemarketing Representative
FRONTLINE COMMUNICATION (PVT) LTD
اگست ۲۰۱۴ - نومبر ۲۰۱۵ | Karachi, Pakistan

Contact potential or existing customers to inform them about a product or service using
scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the companys reputation.
Keep records of calls and sales and note useful information.

کمپنی کا لوگو
Mathematics Teacher
AITCHISON SCHOOL
جنوری ۲۰۱۴ - اپریل ۲۰۱۵ | Karachi, Pakistan

Teaching at school as a maths teacher

تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان سائنس, M.Sc‎
Physics
CGPA 3.2/4
2017
University of Karachi
, B.Sc‎
فی صد 64%
2015
Govt. Degree Science & Commerce College
, F.Sc Pre-Engineering‎
فی صد 62%
2012
Pn.Model school
, Matric in Science‎
فی صد 78%
2010

پیشہ ورانہ مہارتیں

ماہر Confidence and persistence.
متوسط Negotiating and Customer relationship skills.
ماہر Patience and self-motivation.
ابتدائی designing
متوسط Social Media
ابتدائی Sourcing
ماہر Ability to multi-task & manage time
ابتدائی Accounts Reconcialiation
ابتدائی Administration Jobs
ابتدائی Adminstration Knowledge
متوسط Conservation Awareness
متوسط Coordination Abilities
ابتدائی Cultural Sensitivities
متوسط Decision- making skills
ماہر Excellent Communication And Presentation
ابتدائی Food Knowledge
ماہر Haircut Consultation
متوسط MS Desktop Customer Service
ابتدائی NET
متوسط Official Assignments
متوسط Operations Responsibilies
متوسط Pursuing News Stories
ماہر Quality Metrics
متوسط Records Management
ابتدائی Sales Abilities
متوسط Sales Management
متوسط Servies Representative
متوسط Student Development
متوسط Student Engagement
متوسط Technology Enthusiast
متوسط Typing Speed
ابتدائی مسؤوليات العملية
متوسط well grommed

زبانیں

متوسط انگریزی
ماہر اردو
ابتدائی سندھی
متوسط پنجابی

آپ کن کمپنیز کی پیروی کر رہے ہیں

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