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خلاصہ
Dear Hiring Manager,
I read your job posting with interest. I can offer to you - 10 years of Job experience - 4 GPA in Research Thesis - Ability to effectively hire, train, and manage staff - Payroll management, scheduling, reports, and inventory - Leadership skills, Conflict Management, Flexibility to work in extra hours or stiff conditions, Team Work, Ability to meet Deadlines, Adaptability to different conditions and work environment etc. - I have 9.6 years of exclusive experience of working at various management level positions such as Operation Manager and Associate Manager at one of the leading financial institution in the banking industry of Pakistan. Recently I had been associated with a Chinese tech company located at Centaurus Islamabad (Fast Mobiles Pvt LTD) as Bank Accounts Manager.Also 1 year experience of working as a paid intern for govt sector development Organization (Barani Area Development Project) In addition to my diversified experience, I have excellent communication skills. I always maintain a gracious and professional manner when communicating with people, including subordinates, peers and my seniors. My broad experience and range of skills make me a superior candidate for this position.
تجربہ
Bank Accounts Manager
Operation of online internet banking transfer for Pakistan bank Accounts.
Internet banking operations of other countries.
Download bank statements and upload them to the payment gateway system.
To help consumers with online purchases by answering their questions via email, online chat and social media platforms (Whatsapp and Telegram).
Manage the daily operation of accounts department such as processing receipts and payments etc.
Follow up on customer service and maintenance.
Treat client requests complaint management gathering related information and improving service processes.
Sort client issues by updating product feedback and collect after sales information etc.
Integration of payment gateways to e-commerce websites.
Providing branchless solutions and online portals.
Integration of POS machines.
Other duties assigned according to the requirement of upper management.
Banking Services Manager/Associate Manager
Supervision and authorizations of all branch banking related transactions. Custodian of vault and ATM keys. Locker operation. Cheque book and ATM management at branch level. Account opening. Amendments and updations related to Accounts. Clearing cheques and its reconciliation and management. Account to Account local transfers. Online transfers. ATM supervision enrichment and replinishment Authorization and supervision of all cash related entries Responsible for complaint resolution at branch level. Responsible for resolution of ATM related dispute transactions. Record keeping of vouchers and files etc. Responsible for providing quality services to customers along with Branch Manager. Cash Management
