Meticulous, task-driven Management specialist with 5 years of HR & administrative experience in managing office operations. Equipped with exceptional ability to facilitate all aspects of internal & external communications, support the day to day administrative, financial, and operational functions by working collaboratively with C-level executives. Proven talent for aligning business objectives with comprehensive administrative and client relations knowledge to achieve maximum operational impacts, conserve time and boost efficiency.
· Execute various administrative tasks, including travel arrangements, scheduling, submission of expense reports, and other correspondence of corporate development team and senior leader ship.
· Maximize productivity rates by proactively providing feedback on operational concerns & product issues.
· Follow attainable project timelines and keep teams on task to complete milestones according to schedule.
· Ensured follow through all of discussed items in meetings with updated being incorporated into reports.
· Acted as the frontline in dealing with public relations, boosting the organization’s credibility.
Maintained HR systems and processes.
Conducted performance and salary reviews.
Investigated employee issues and conflicts and brought them to resolution.
Designed and implemented employee retention strategies.
Developed training materials and performance management programs to help ensure employees understand their job responsibilities.
The role was to Support customers by providing helpful information, answering questions, and responding to complaints. Being the front line of support for clients and customers and I helped to ensure that customers are satisfied with products, services, and features.