I am MBA-Management qualified having 23-Yrs experience of Cargo / Logistics / Administration / Finance / Operations & HR with multi-national Daewoo Pakistan Express Bus Service. Also worked in Multan Metro Bus System. Currently, working as General Manager Cargo in Baloch Cargo & Logistics.
· Established brand “BCL (Baloch Cargo & Logistics)”. Built everything from scratch including procedures, operational excellence, cargo management system, customer services excellence, etc. The sale volume increased reasonably 300% till date since my induction.
· Planning of all resources keeping in view budget constraints.
· Made strategic plans & set short term plans (keeping in view long term planning).
· Established system for Human Capital including hiring, performance evaluations, benefits etc.
· Development, review and implementation of customer focused policies.
· Monitoring through teams (of inbound and outbound shipments processes) to assure work is performed according to established procedures.
· Provide training to all employees regarding set procedures and processes required to complete work assignments.
· Work with managers and other supervisors to make coordinated efforts & to bring synergy.
· To support manager in negotiating and resolving claims issues in a timely manner.
As it is a new project, I am involved in arranging / procurement necessary equipment, furniture / fixtures, arrangements of meals / hotel stays etc., cleaning, security. The hiring / firing / training & all human resource matters.