خلاصہ

I believe I have the necessary skills and abilities for job. I am organized, resourceful, personable and a fast learner.       


I am also very eager to enhance my professional skills by joining your organization. It would give me a chance to develop useful skills that will help in pursuing my long term career goals.

تجربہ

کمپنی کا لوگو
Call Center
Netboss Telecom Pvt.Ltd
نومبر ۲۰۲۲ - جون ۲۰۲۳ | Lahore, Pakistan

Netboss is an inbound call center. It is a purely inbound call center where i was worked for the USA telecom campaign Xfinity. I received the calls from the customers after knowing there issue resolved the issue on over the call. Sometimes customers want the new services sometime they want to pay there Xfinity bill sometimes there internet was not working then provide them technician.

کمپنی کا لوگو
Call Center
HHH E-Commerce Pvt.Ltd
جنوری ۲۰۲۲ - اکتوبر ۲۰۲۲ | Lahore, Pakistan

HHH is an inbound call center. It is a purely inbound call center where i was worked for the USA telecom campaign Xfinity. I received the calls from the customers after knowing there issue resolved the issue on over the call. Sometimes customers want the new services sometime they want to pay there Xfinity bill sometimes there internet was not working then provide them technician.

کمپنی کا لوگو
Call Center
Quality Resource Private Limited.
مئی ۲۰۲۱ - نومبر ۲۰۲۱ | Lahore, Pakistan

QRG is an outbound call center were i got the job on the basis of my experience in an outbound campaign. It is a USA based call center where i got the businesses numbers from YELP and call them and help businesses to rank up on the first page of Google and get more leads and sales over the internet.

کمپنی کا لوگو
Call Center
Aero Links
اپریل ۲۰۱۹ - مارچ ۲۰۲۱ | Lahore, Pakistan

Aero Links is a call center were i got the job on the basis of my Air Ticketing course and a few months working in the Air Ticketing Field. It is a HAJJ/UMRAH and Holiday organizing company where i was working for the Uk company for customers services like giving them packages according to there queries umrah packages holiday packages and visa charges as well.

کمپنی کا لوگو
Call Center
Telus Network Pvt. Ltd.
نومبر ۲۰۱۸ - فروری ۲۰۱۹ | Lahore, Pakistan

Telus is a call center were i was working for the Canadian company for marketing purposes.

کمپنی کا لوگو
Air Ticketing
AFE TRAVEL
اپریل ۲۰۱۸ - نومبر ۲۰۱۸ | Lahore, Pakistan

Recently i have done my Air Ticketing Course from COTHM and very well know about the airlines booking and checking fares. After doing my course i completed my internship at AFE Travel.

کمپنی کا لوگو
Call Center
Rapidite Solution
فروری ۲۰۱۸ - اپریل ۲۰۱۸ | Lahore, Pakistan

Rapidite Solution is a call center were i was working for the USA company for marketing purposes.

تعلیم

GOVT.Islamia Degree College For Boys, Lahore Cantt
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, ICS‎
Mathematics, Physics, Computer Science
فی صد 60%
2017

پیشہ ورانہ مہارتیں

ابتدائی Friendly Personality
ابتدائی Hardwork
متوسط Phone Etiquette
ابتدائی regularity
ابتدائی speak and understand in English
ابتدائی Agile Scrum Testing
متوسط American Accent
متوسط Aseptic Technique Knowledge
متوسط  Lead Generation
متوسط B2B Business Development
متوسط Basic Knowledege of Word and Excel
متوسط Business Development Process
متوسط Business Development Strategies
ماہر Call
متوسط Call Center Development
ماہر Call Center Service
متوسط Call Habdling
ماہر Call Handling
متوسط Call Handling Skills
متوسط Call Headlining
متوسط Call Processing
متوسط CEM Deployment
متوسط Client Dealing
ابتدائی Client Satisfaction Management
متوسط Closing
متوسط Cold Calling
متوسط Communication Skills
ماہر Computer Knowledge
متوسط Cooordination Skills
متوسط Coordination Skills
متوسط Customer Acquisition Skills
ماہر Customer Care
متوسط Customer Care Representation
متوسط Customer Dealing 
متوسط Customer Service
متوسط Customer Service Solutions
متوسط Customer Services
متوسط Fluent in English
ماہر Inbound Call Handling Skills
ماہر Inbound Calls
ماہر Inbound Calls Handling
متوسط IT Support Responsibilities
متوسط Listening to Customers
متوسط Marketing Skills
متوسط Multitasking Skills
متوسط Negotiation Skills
متوسط Objection Handling
متوسط On Call Support
ماہر Outstanding Time Management
متوسط Quick Learner

زبانیں

متوسط انگریزی

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