Guard Coordination Work with the Operations Manager to coordinate and communicate with security guards. Ensure they have all the necessary documents and information about their job or shift.Record Keeping Maintain a record of officers' shifts using Google Sheets. This can include details like shift start and end times, names of guards, and any special instructions.Invoicing Create weekly and monthly invoices for the guards' wages.Ensure accuracy in calculating their payments.Ensure that security guards follow the AKD guidelines and protocols. Communicate these guidelines to them and monitor their adherence.Shift Allocation Allocate guard shifts, including specifying shift timing and the names of guards for each shift. Use a tool like Gallinet for scheduling and booking.
Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Keep updated records of office expenses and costssolve Resident Problems if they Complaint about any issue with Good Manners
Ensuring operational efficiency within the call center.Providing direction and feedback to team members and assisting with recruitment.Managing, motivating and developing staff providing customer services.Liaising with other organisational units, service agents and customers to identify and respond to customer expectations.
Sale Auto Insurance to US Citizens using Telecommunications.Listen to customers provide solutions and prioritiescustomers needs.Attract potential customers by answering their queries with my communication skills.
Work on US base Auto InsuranceSale Auto Insurance to US Citizens using Telecommunications.Listen to customers provide solutions and prioritiescustomers needs.Attract potential customers by answering their queries with my communication skills.
Reporting for news coverageCover different Events, Collecting, verifying and analyzing thoroughly newsworthy information , Contact, interview and research sources