خلاصہ

I have 13+ years’ experience in sales, marketing, finance and customer services skills which is based not just in Pakistan it includes a 7-year experience in UAE market as well. UAE has an estimated 68 nationalities which has helped me in improving my sales, marketing and financial analytical experience and it has given me an edge because of the exposure I have. With a skill set which I’m holding which includes team player, self-motivated, fast learner and most importantly keeping the rest of the team stick into a bond in order to achieve a certain target. Has been working on Office 365 as well. So, due to above mention reasons I consider myself as a suitable candidate against the position mentioned.

پراجیکٹس

Microsoft Office 365

تجربہ

کمپنی کا لوگو
HR & Finance Manager
NOSTRATIC
جنوری ۲۰۱۹ - موجودہ | Lahore, Pakistan

Taking care of companies hiring needs against each project and keeping companies accounts up to date. At the same time was responsible of companies current project management to, keep an eye on teams daily, weekly and
monthly working so deadlines can be meet in order to deliver the projects to clients on time.

کمپنی کا لوگو
Finance Manager
Cedar Financial
نومبر ۲۰۱۸ - دسمبر ۲۰۱۸ | Lahore, Pakistan

Was responsible of taking care of company accounts history against the daily company recovery targets as it was a American debt collection company. At the same time was responsible of client handling in terms of their debt
settlements.

کمپنی کا لوگو
Assistant Policy Head (car & personal loan + credit cards)
Sharjah Islamic Bank
ستمبر ۲۰۱٦ - جنوری ۲۰۱۸ | Sharjah, United Arab Emirates

Was responsible of making policy outlines and creating ideas in order to make a policy towards car loan, personal loan and credit cards. Trying to achieve certain targets in order to compete the UAE market.
Key Achievements:

• Successfully created the car loan policy which increased the car loan by 35% in the year 2016.
• Created an idea which was later added to the policy of credit cards.

کمپنی کا لوگو
Customer Services Manager
Sharjah Islamic Bank
جنوری ۲۰۱٦ - اگست ۲۰۱٦ | Sharjah, United Arab Emirates

Was acting as a customer services manager hence, taking care of customer issues regarding account opening, personal loans, car loans, credit cards and all other general queries.
Key Achievements:

• Reduced the TAT from 2 days to 1 day.
• Handling all kind of customers and making them satisfy by resolving their concerns.

کمپنی کا لوگو
Assistant to Team Leader
Citibank
جنوری ۲۰۱۳ - فروری ۲۰۱٦ | Dubai, United Arab Emirates

Handed a team of 12 sales executive. Initially was responsible of locating outdoor spots in the city so we can place a kiosk in order to market our product. Was responsible of making shift schedules for the team to cover the kiosk.
Key Achievements:

• Team leader for consecutive 2 months twice in 2014.
• Kiosk sales for my team were increased by 45% in the year 2014.
• Successfully completed the “Sales On-Boarding” training.

کمپنی کا لوگو
Assistant Team Manager Sales
Sharjah Islamic Bank
مارچ ۲۰۱۵ - اکتوبر ۲۰۱۵ | Sharjah, United Arab Emirates

Was handling a team of 14 sales executives, who were responsible to achieve their loan and credit card targets. Successfully achieved the target by helping and guiding them towards their goal, and by making them aware of the market using my UAE experience.
Key Achievements:

• Team of the month for consecutive 3 months starting April onwards.
• Assistant team manager for the month of June & July 2016 in pan UAE

کمپنی کا لوگو
Sales Supervisor
Emirates NBD
مارچ ۲۰۱۱ - جون ۲۰۱۳ | Dubai, United Arab Emirates

Emirates NBD is the number one bank in GCC countries, I started my career as a sales supervisor where initially, i was responsible of achieving targets of multiple products like account opening, banca, credit cards, personal loan, and car loan. Whereas the core product was credit cards.
Key Achievements:

• Successfully achieved the “Direct Sales Force Certification Curriculum”
• Sales supervisor of the month in my team for 6 different months.
• Was able to achieve the core target on monthly bases
• Achieved all other targets on top of my core target of credit cards
• Maintained a stable and satisfactory cliental within UAE market

کمپنی کا لوگو
Lead Generator
Barclays Bank
جنوری ۲۰۱۰ - جنوری ۲۰۱۱ | Lahore, Pakistan

Worked as a lead generator at Barclay’s bank DHA branch.
Key Achievements:

• Highest banca sales in pan Pakistan Dec 2010 of 1 million
• Lead generator of the month Feb & March 2010
• Lead generator of the Quarter 4th 2010
• Opening acc of P.C.B.A with 100 million

کمپنی کا لوگو
Financial Analyst
Ovex Technologies BPO
جون ۲۰۰۸ - اکتوبر ۲۰۰۹ | Lahore, Pakistan

Managing inbound and out bound sales to United States of America for the following products:
I) Blue Hippo
ii) LI and Debt Management

کمپنی کا لوگو
Tele Sales Supervisor
Fortune Soft BPO
مارچ ۲۰۰۷ - اپریل ۲۰۰۸ | Lahore, Pakistan

Managing outbound calls to USA and selling different products over the phone.

KEY SKILLS
• Computer skills: command over MS Word, MS Excel and MS PowerPoint
• Tremendous communication skills in English, Urdu and Punjabi languages
• Qualitative and quantitative analytical ability
• Team Player, leadership qualities
• Multitasking and problem-solving abilities
• Confident, cooperative and convincing

تعلیم

Middlesex University Of Dubai
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
CGPA 3.4/4
2013
Pakistan American Institute of Management
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MS/MBA in Finance‎
Banking & Finance, Banking And Finance
CGPA 3.3/4
2011
Forman Christian College
بیچلرز, بیچلرز ان سائنس, Bs. C Hons‎
Maths, Physics
CGPA 3.0/4
2009
University of the Punjab
بیچلرز, بیچلرز ان آرٹس, BA‎
Sociology
فی صد 80%
2008
Government College University
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), Fs. C (Pre-Engineering)‎
Mathematics, Physics, Chemistry
فی صد 84%
2005
Divisional Public School (DPS) Lahore
میٹرک / او لیول, سائنس, Matriculation‎
Sciences
فی صد 79%
2003
Divisional Public School (DPS) Lahore
میٹرک / او لیول, سائنس, Matriculation‎
Sciences
فی صد 79%
2003

پیشہ ورانہ مہارتیں

ماہر Adaptable to Changes
ماہر BGM / DME
ماہر Concept Based Teaching
ماہر conflict analysis and resolution
ماہر Conservation Awareness
ماہر Health Ftness
ماہر Interest in Evergreen Trends
ماہر Leadership Management
ماہر Planning & Research skills
ماہر Record Keeping
ماہر Team Assessment & working
ماہر Terminal Housekeeping
ماہر Time Attendance Maintenance
ماہر Willingness To Learn

زبانیں

متوسط پنجابی
ماہر اردو
ماہر انگریزی