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خلاصہ
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. I am hard working, experienced, and passionate with strong organizational skills eager to secure any position in a suitable environment to achieve the goals and in turn, enhance my skills and experience.
تجربہ
Customer Support Manager
Customer Support
Cutomer Services
Customer Relationship Management
3PL co-ordination
Delivery Operations Senior Associate
- Manage Affiliate channel - Onboard Franchise in Islamabad- Acquisition through different online & offline channels- Using BTL & ATL Channels for getting acquisition- Analysis of CPM, CPC & CPA to get better Acquisition numbers by spending less.- Manage Affiliate channel - Onboard Franchise in Islamabad - Acquisition through different online & Offline channels - Using BTL & ATL Channels for getting acquisition - Analysis of CPM, CPC & CPA to get better Acquisition numbers by spending less.
- Improvements in training modules- Training compliance at the market level- Devising & rolling out effective comms for rider base- Activating old riders by clearing up their bottlenecks and providing ongoing support at the RTC level to resolve rider issues- Real-time tech/app issue reporting and monitoring till the issue is resolved- Monitoring rider activation/churn- Responsible for on-ground acquisition activities with affiliates, BTL activities, and other acquisition channels requiring on-ground activation support- Responsible for assisting Market Ops Leads & Area Managers with running sprints, ad-hoc problem solving & support for market delivery operations- Providing operational support for uninterrupted delivery operations- Driving execution of on-ground activities for new lead generation and rider activation
Internee
Work in quality control laboratory o Attock Refinery Limited.
Done work on Auto titration, Auto distillation, Auto flashpoint (D93, IP 170)
Pour point and cloud point, RON Testing (D2699), Petra Sulphur Test,
Standardization, Color Test, Doctor test for Sulphur.
Teacher
Teach Chemistry and work as a Co-Ordinator and Exam controller.