Responsible to provide Sales and Administrative support to regional sales team.Responsible to communicate/coordinate with regional sales team for entering/booking orders in system and to book orders without error, duplication, and as per sales ordering book.Responsible for preparing monthly, weekly or daily sales/collection analysis based on system reports generated.Responsible to coordinate with other functions like finance/ACs, supply chain, distribution, technical, product manager, and national coordinator for the efficient release, booking & execution of sales orders& obtaining dispatch details without error & duplication.Responsible to keep a close check between customer credit limits & invoicing. Book/invoice orders as per customer approved credit limits/days, and efficiently process approvals where necessary.Maintain up-to-date record of internal/external communication, customer orders, documents, etc.Responsible for Inquires/Call handling and to Pass-on queries to relevant sales person.

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.