Have diverse experience in ICT Networks, Systems & Security. Excellent customer/client support skills.
Cisco Core Networks, Switching, Routing, Routing protocols, NGFW, Cisco ASA with Firepower, Cisco ISE, Cisco Nexus 9k Switches, CUCM, Cisco Expressway, Cisco WLC 5508, .
Professional skills on MS Office applications, MS Visio, MS project, SolarWinds, Cacti, Zabbix, NMS, SIEM, IBM QRadar, Tenable Nessus Server, Windows Client/Server, Kaspersky Administration Server, FTP servers etc.
Cisco Core Networks, Switching, Routing & Network Security management. MPLS VPN, remote access VPN, site-to-site VPN, DMVP, GRE tunnels, Static & Dynamic routing. Cisco ISE for device authentication, authorization policies, Guest WiFi portal, VPN posturing etc.Core Nexus 9508 Switches configurations for HSRP, VPC, ITD, Server load-balancing, route-maps, ACLs etc. Cisco 2951, 1121x, 4351, 4451, 3951 ISRs configurations for WAN connectivity. Catalyst switches 2960, 2960x, 9200L, SG300, 3560, 3750 etc. Port security, STP, SNMP, VLANs.Cisco ASA 5545 firewall with Firepower, FMC, AnyConnect remote access VPN configuration. Sophos UTM 310 & XG 3300 NGFW for internet proxy with content/URL/Web filtering, SSL VPN configurations. Continuos monitoring of SIEM, IBM QRadar for events & offenses along with outsourced SOC service. Implemented NIST, ISO, CIS benchmarks for hardening security of network infrastructure. Solarwinds NPM, NetFlow Analyzer for network devices & links monitoring & reporting. Cacti & Zabbix configuration for graphs & alerts. Cisco Wireless LAN Controller 5508, Cisco AP 3700, 3800 series configurations with varying wireless connectivity solutions. Cisco IP Phones, Cisco Unified Communications Manager CUCM, UCCX, Cisco Unity, Cisco Jabber, Analog phones with Cisco VG224. MS 365 Admin, MS Azure AD sync, AD domain user management & policies implementation. Handling user requests in Jira.
Dalda Foods is one of Pakistan\'s largest FMCG company, offering products in edible oils, snacks and dairy.● IT operational/Helpdesk support and security implementation for Plants/Factories, regional sales offices & Warehouses in Pakistan.● Implemented VLANs’, ACLs’, InterVLAN routing, DHCP, STP, HSRP, IOS backups and security on Cisco devices (Routers 1900, 800 & Switches Catalyst 2960 & 3560).● PaloAlto PA-820 firewall configuration for network security, URL Filtering, Secure VPN access, Threat Prevention, Endpoint security and management.● Aruba Wireless LAN controller and Access points configuration with RADIUS authentication from Active Directory.● LAN, WAN, P2P Radio links, Metro Fiber, Wireless LAN and Remote IT network configuration and security management.● IP based CCTV, online UPS/ATS, Printers, scanners, projectors, Polycom VideoCon, Biometric attendance and access control systems management on multiple locations. ● Installed VMware, NTP, Veeam Backup, Syslog, NMS, TFTP servers, MS File Server, SAN, WSUS & Kaspersky Antivirus Servers.● IT equipment procurement, PR, BOQ, RFP, RFQ and vendor management.● Carried out upgradation projects of various location for both systems and networks.● Inventory, Licenses & Management reporting and SOP development.● Training new employees about company IT facilities and policies.● Microsoft 365 setup for different MS apps.● Level 1 SAP ERP support.● Establishing production machines network connectivity and secure external access to service providers.● Projects: IT Services facilities provisioning (Lahore Plant, Multan, Lahore & Islamabad regional offices) Designed and executed new and upgradation of IT Infra projects. Established 3M passive network, Cisco based active network, Kaspersky Antivirus server, Asterisk based IP telephony, Windows based domain connectivity, failover Data MPLS connectivity, IP based CCTV, Polycom VideoCon, AV equipment, VPN connectivity for various warehouses in central and n
Adcom is one of Pakistan\'s largest independent advertising agency, offering a full spectrum of creative, advertising and media services,
founded in 1965.
Key Responsibilities:
Microsoft Windows Server and client operating systems
MDaemon email server and client’s configuration
File Server, data backup, sharing, printers, scanners, Biometric attendance and access control systems management. Apple OS, iMAC and
PC hardware/software support Managing Cisco 800 series, TP-Link TL-480T+ & Mikrotik B750 load balancing broadband Routers for
Internet/WAN connectivity.
Implemented Load balancing, traffic optimization and Policy based routing.
Polycom Videocon setup and support.
LAN, WAN (Metro Fiber and DSL), Wireless LAN and structured cabling management.
IT equipment procurement and vendor management.
Project: Designed and Executed completely new IT Infrastructure in new premises with enhanced capacity, scalability and efficiency.
Subsidiary of Chenab group operating in Pakistan, UAE and KSA, with retail business in fashion textiles, luxury home products and restaurant chain.
Responsibilities include to support:
• Networks & Systems, Windows Server 2003, 2008 R2 and 2012 R2 infrastructure.
• VMWare, Citrix virtualization servers’ management and access configuration.
• Mail servers: MS Exchange & MDaemon administration and user support.
• Domain, DHCP, DNS, ISA, VPN, Antivirus servers’ administration and support.
• HP DL series, IBM rack mount Servers, HVAC and UPS power Infrastructure monitoring and support
• Cisco ISR, Catalyst Switches and Fortinet firewall management.
• VLAN, Inter-VLAN routing, STP and basic security configuration.
• Cisco, D-Link, Ruckus, Linksys Wireless APs’ planning and configuration.
• WAN connectivity Metro Fibre, ISM Radio links, DSL and WiMAX modems management.
• Executive management, Remote users’, MAC, iOS, Blackberry and Android email clients’
• Sage ERP, POS and retails software’s installations and 1st line support.
• Remote/Onsite users’ support, MAC, iOS, Blackberry and Android email clients’ support.
• Desktop systems support for all Windows OS, Linux and Macintosh.
• Documentation and reporting of network, systems and backups on regular basis
• Management of IP based security appliances (CCTV, Time Attendance, and Access Control Systems)
• Liaison with service providers and vendors for system/network solutions
Wateen Telecom Ltd. Pakistan
Subsidiary of Dhabi Group providing converged communication solutions in Pakistan.
• Customer WAN Link/VPN surveys, deployment & troubleshooting over WiMAX CPEs’, Fibre to Ethernet media converters, P2P/P2MP ISM radio bridges and DVB-RCS systems as per LLD.
• Deployment and configuration of Cisco/STM routers.
• Configuration of VOIP equipment ATA, IAD, SIP Phone, Video Phone.
• Resolving corporate/consumer clients’ Internet, VPN, Email and connectivity complaints
• Remote customer site fibre links testing through NMS and troubleshooting
• Coordination with IP Core, NOC, RAN and support centre for customer link testing and issue resolution.
• Working on CRM, TMS and Inventory
• Management of SDS co-locations
•Installation, troubleshooting of Operating Systems •Microsoft Windows, Linux (RedHat, Fedora, Ubuntu, CentOS) , MAC OS •Network Software/hardware installation, testing and troubleshooting •MS Windows Server 2003/2008, ISA server 2006, DNS and DHCP, ADC, PDC •Antivirus, print& mail server support •Installation and configuration of NComputing devices •Help Desk Operations •Backup and Disaster Recovery management