Hiring and Training staff in all school policies and procedures while focusing on minimizing errors and generating superior results.
Reviewed resumes and interviewed prospective candidates for hiring.

Facilitated on boarding of new employees by scheduling training, answering questions and processing paperwork.
Prepared student and teachers evaluation reports.
Organizing school events.
Regularly met with parents to discuss student issues and course weakness areas.
Timetable scheduling for a staff of 50+ teachers.

Communicating with clients or employers about project, event or campaign expectations and goals

Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds

Delegating tasks to appropriate team members

Managing deadlines and progress across the team to ensure the project is delivered on time and on budget

Organizing third-party providers and vendors to deliver elements that can't be produced in-house

Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards

Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success

To handle the concerns of the people who buy their company's products or services.
To work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Lead Telesales team sales achievement ( for 12 -15 staff )
Achievement of sales target set by the company
Motivate and guide the teams to achieve their daily sales targets
Follow up (Execution) on sales leads generated from campaigns and promotions
Work closely with manager for dedicate offers and leads segmentation
Planning of roster to maximize productivity of resources and manpower
Follow-up and follow through resolutions with other teams to have proper closure with customers