I have done b.com (hons) from Hailey College of commerce, University of the Punjab.
My specialization was in Marketing. I also have professional experience as a customer support executive. I work in Ufone (British council Pakistan) for 1 year as a CSE.
My recent experience was in Abacus Consulting in CAREEM NOW (UAE) as a CSE.
I have done my internship in First fidelity leasing modaraba Company.
I’m able to handle multiple tasks at one time. I’ll do my best if you give me a chance to perform my abilities and skills in your organization.
07/2020 - Present, Lahore, Pakistan
Abacus has pioneered the business transformation services industry in Pakistan focus on building deep partnerships with global leaders and sustained investment in widening our global reach
Handle multiples customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention ·
Memorized all company products and services to be able to answer all customer questions quickly and efficiently, and make relevant upsells.
Receive source data such as customer names, addresses, phone numbers, credit card information, and enter data into various customer service softwar