خلاصہ

I have done b.com (hons) from Hailey College of commerce, University of the Punjab.
My specialization was in Marketing. I also have professional experience as a customer support executive. I work in Ufone (British council Pakistan) for 1 year as a CSE.


My recent experience was in Abacus Consulting in CAREEM NOW (UAE) as a CSE.


I have done my internship in First fidelity leasing modaraba Company.


I’m able to handle multiple tasks at one time. I’ll do my best if you give me a chance to perform my abilities and skills in your organization.

پراجیکٹس

Ufone

تجربہ

کمپنی کا لوگو
Mindbridge
Mindbridge Pvt. Ltd.
اگست ۲۰۲۱ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
Customer support executive
Abacus Consulting
جولائی ۲۰۲۰ - موجودہ | Lahore, Pakistan

07/2020 - Present,                                                         Lahore, Pakistan
Abacus has pioneered the business transformation services industry in Pakistan focus on building deep partnerships with global leaders and sustained investment in widening our global reach

Handle multiples customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention ·
Memorized all company products and services to be able to answer all customer questions quickly and efficiently, and make relevant upsells.
Receive source data such as customer names, addresses, phone numbers, credit card information, and enter data into various customer service softwar

تعلیم

University of the Punjab
بیچلرز, (بیچلرز ان کامرس (آنرز, B.com (hons)‎
Accounting, Commerce, Marketing
CGPA 3.5/4
2020

پیشہ ورانہ مہارتیں

متوسط Auditing
متوسط Data Entry Speed
ماہر English Communication Skills
ماہر Ability To Communicate Clearly
ماہر Ability to Handle Surprises
متوسط Accounnts Management
متوسط Accounting
ماہر Accounts Administration
متوسط Activity Based Costing
ماہر Admin Skills
متوسط Administration Skills
متوسط Appraisal Skills
ماہر Attentiveness
متوسط Audit Compliance
متوسط Automation Testing
ماہر B2B Sales
متوسط Banking
ماہر Banking Clause Knowledge
متوسط Book Keeping
ماہر Branch Operations Management
متوسط Brand Management
ماہر Business Development Strategies
ماہر Call Control
ماہر Cash Handling
ماہر Classroom Management
ماہر Client Handling
ماہر Cold Calling
متوسط Collaboration Skills
ماہر Communication Skill
ماہر Communication Verbal
متوسط Communications Skills
ماہر Complaints Handling
ماہر Composition Knowledge
متوسط Computer Examiner Skills
ماہر Conservation Awareness
ماہر Cooordination Skills
متوسط Coordinatiion Skills
متوسط Coordination
متوسط Corporate Tax Filings
متوسط Cost Estimation
متوسط Credit Knowledge
ماہر CRM Database Management
ماہر Cross Cultural Communication Skills
ماہر Customer Feedback
متوسط Customer Support
ابتدائی Data Entry
ماہر Data Import and Export
متوسط Database
ماہر Database Management 
ماہر English Skills

زبانیں

ماہر اردو
متوسط انگریزی

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