خلاصہ

Seeking for a promising future with the opportunities to utilize my potential and knowledge in creative environment where I can put my hard work and efficiency for personal and professional growth towards achieving organizational goals.

پراجیکٹس

Wi-tribe Pakistan Ltd

تجربہ

کمپنی کا لوگو
Assistant Manager Operations
Zahid Packages pvt ltd
دسمبر ۲۰۲۰ - موجودہ | Lahore, Pakistan

Assist Manager in day to day operations.Manage ISO  , dispatch , paper atock , cheques etc.Updating monthly ledgers and correspond between production , QA and sales department.

کمپنی کا لوگو
Manager
wi-tribe Pakistan Limited
مارچ ۲۰۱۷ - اپریل ۲۰۱۸ | Lahore, Pakistan

Manage Business Unit operations regarding IT , admin , billing , technical field operation.Manage personnel such as customer care executives, retention executives, field operation executives, and sales executives to work on LTE sales (a project to increase the number of LTE clients).

کمپنی کا لوگو
Supervisor
wi-tribe Pakistan Ltd
اپریل ۲۰۱۵ - جون ۲۰۱۷ | Lahore, Pakistan

Give IT support and manage field team IT.Increased customer satisfaction by resolving issues.Collaborated with team members to achieve target results.Worked on various innovative ways to improve sales, customer paying ratio, customer service, staff performance, and motivation.

کمپنی کا لوگو
Care Executive
wi-tribe Pakistan Ltd
مارچ ۲۰۰۹ - اپریل ۲۰۱۵ | Lahore, Pakistan

Give solution to technical internet problems to internal and external customers both.Served as a basic point of contact for customers with complaints, queries, billing request, feedbacks etc.Indoor sales.Provided technical solution to customers regarding internet connectivity.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA in Management‎
Management And Information & Technology
CGPA 2.75/4
2012

پیشہ ورانہ مہارتیں

ابتدائی Amazon Operations Management
ابتدائی Commercial Business Command
ابتدائی Committed to Customer Services
ماہر Computer Hardware and Softwares
ابتدائی Cooordination Skills
متوسط Employee Administration
متوسط Employee Relations Management
ماہر Excellence Standard
ماہر Good Learner
ماہر Inbound Call Handling Skills
ماہر Installation and Software Configuration
متوسط Interpersonal Leadership
متوسط IT Support Responsibilities
متوسط Japanese Teaching
متوسط Korean Teaching
متوسط Local Area Network
ماہر Management Skills 
ماہر Multitasking Skills
ماہر Networking Protocol
متوسط Operations Responsibilities
متوسط People Management Skills
متوسط Production Quality Monitoring
ماہر Record Keeping
ابتدائی Recruitment Tools Command
متوسط Relations Management
ماہر Selling Capabilities
متوسط Staff Manegment
متوسط Team Motivation
متوسط مبيعات المشاركة
ماہر WAN
متوسط Windows Servers

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی