خلاصہ

Results focused, quality driven professional with extensive experience in Administration, Retail Operation Management, Sales, Inventory Management, Custom Clearance, warehousing and Logistics administration. Demonstrating consistent achievement of objectives, strong administration and service skills, and dedication to organizational goals. Advance presentation and relationship development abilities with track record of organizational growth. Efficient team member who consistently performed well on a leading role.

تجربہ

کمپنی کا لوگو
Department Head ( Retail Operations)
MAF Hypermarkets Pakistan (Pvt) Ltd. “Carrefour”
اگست ۲۰۲۱ - موجودہ | Lahore, Pakistan

Assisted general manager to implement corporate policies and strategic decisions in the store.
Supervised store operations that include day to day business activities and ensured accurate execution of systems and processes.
Managed Non-Food division with 1.2 billion Rupees turnover annually. Planned and direct coordination with Non-Food section managers and Supervisors for ordering, Sales, Stock availability and Inventory Management, leading a team of 32 staff members including section Managers and supervisors.

کمپنی کا لوگو
Senior Store Manager
Rainbow Cash and Carry
جنوری ۲۰۲۱ - اگست ۲۰۲۱ | Lahore, Pakistan

Assisted Head of Store Operations to implemented corporate policies and strategic decisions in the store.
Supervised store & Warehouse operations that include day to day business activities while ensuring the accurate execution of systems and processes.
Lead a team of around 152 staff members for Food & Non-Food division to ensure stock availability for our customers.
Increased net revenue through the more efficient use of available inventory.
Lead store operations, provide leadership support to team and ensure discipline complying with rules.

کمپنی کا لوگو
Floor Manager ( Fresh Food and Non Food)
Metro Pakistan Pvt LTD
جولائی ۲۰۱۹ - دسمبر ۲۰۲۰ | Lahore, Pakistan

Assisted store manager to implement corporate policies and strategic decisions in the store.
Supervised store operations that include day to day business activities while ensuring the accurate execution of systems and processes.
Managed Non-Food division business with 1.5 billion Rupees turnover annually.
Planned and direct coordination with Non-Food department managers and Supervisors for ordering, Sales, Stock availability and Inventory Management, leading a team of round 58 staff members including department Managers and supervisors.
Supervised fresh food departments Business, Quality standards and achieved FSSC 22000 certification.
Achieved Halal Food certification for Metro Canal Store.
Planned business expenditures, stock corrections, departmental stock & Sales targets, and FC for the Next Year.

کمپنی کا لوگو
Operations Manager
Vital Traders
نومبر ۲۰۱۵ - جولائی ۲۰۱۹ | Karachi, Pakistan

Vital Traders is a service-oriented company providing Import Custom Clearance, International Freight Forwarding and Logistic Services in Pakistan.

Searched new businesses for company and worked for new Clients’ satisfaction.
Supervised the process of verification of all import related documents, goods declaration through online (WEBOC) system.
Supervised goods examination and assessment process and ensured timely deliveries of shipping documents and customer bills.
Coordinated with Importers, Exporters, Shipping Companies, Port authorities, Custom Officers, Banks, and transporters.
Supervised effective utilization of logistic resources for improvement in service level.

کمپنی کا لوگو
Manager Planning and Sales
ChenOne Stores Limited
دسمبر ۲۰۱۳ - نومبر ۲۰۱۵ | Lahore, Pakistan

Manager Planning &Sales, Dec 2013 Nov. 2015

Chenab is 'Economically Significant Company (ESC)' regarded as one of Pakistans leading manufacturers cum-exporters of textile goods. Operational since 1975. ChenOne is Pakistans Largest Luxury Life style Brand established in 1997 Operating with 37 Stores in all Major cities. Dealing in Apparel, Home Textile, Furniture and Interior Decor. Join CHEN ONE STORES LIMITED as Store Manager and re designated as Manager Planning. Manage multimillion sales environment fashion store product planning. Direct coordination with Store Managers, Warehouse and supply chain managers for smooth operations.


Key Responsibilities

Sales & Target Working (Seasonal, Monthly and Annual) of the stores and regions. Sharing reports with stores and higher authorities on regular basis.

Share different promotions to stores and shuffle stock as per store requirements for the achievement of sales targets.

Study the market trends according to seasons and ensure timely product availability & merchandizing in stores

Seasonal and annual Budget Planning.

Supervised18 to 20 front end employees while maintaining high volume front-end operations. Overseeing cashier accountability while supporting front end staff.

Responsible for being excellent in customer service to internal and external customers.

Increased net revenue through the more efficient use of available inventory.

Resolved specified customer issues in while generating efficiency by controlling inventory through verifying customer purchases.

Look after store operations, provide leadership support to team and ensure discipline complying with rules.

Maintained low staff turnover through effective motivational management.

Maintains the stability and reputation of the store by complying with legal requirements.

کمپنی کا لوگو
Department Manager Check out and Store Planning
Metro Cash & Carry Pakistan (Pvt) Ltd
اگست ۲۰۰۷ - نومبر ۲۰۱۳ | Lahore, Pakistan

Managed multimillion sales environment, Human resource matters and store operations that include day to day business activities while ensuring the accurate execution of systems and processes.
Planned and direct coordination with floor managers, department managers, store managers, and utilized human resources in the best interest of the company.
Coordinated store activities, events, head count, and inventory management.
Coordinated with H.R Department for employee recruitment and training.
Ensured best allocation of resources in time, supervised general administrative tasks.
Focus on full store staff organization. Running of schedules and reports within the software to produce schedules for both Food and Non-Food departments. Calendar and holiday maintenance.
Coordinated with department managers and floor managers to implement changes in store layout and work for business improvement for the department and company.
Followed organization procedures to complete tasks in a timely manner and participate in various training modules in accordance with local business needs.
Lead the team of round 30 Peoples for the complete layout change of store especially Non-Food departments. Lead as a fitting team member and open two stores in Pakistan.

کمپنی کا لوگو
Administration Officer
Cera-e-noor
مارچ ۲۰۰۳ - نومبر ۲۰۰٦ | Lahore, Pakistan

“Cera – e - Noor” is the sister concern of Hashoo Group of Hotels and one of the leading manufacturers of finest porcelain tableware.

Managed attendance record, time office management, payroll disbursement, dispatch & inwards record etc.
Management of North Office smooth administrative operations and facilities at display centers like food, transport, security, and cash collection etc.
Visited showrooms in different cities for checking stock display (Merchandising Plan) and breakage verification.
Draft routine correspondence and responding to general queries. Responsibilities include key focus on general administration, team training, monitoring and profitability.

تعلیم

Bahauddin Zakariya University
بیچلرز, بیچلرز ان لاء, ‎
Administrative Law
2007
Government F.C College
ڈپلوما, ‎
Information Technology
مکمل
2001
University of the Punjab
بیچلرز, بیچلرز ان کامرس, MBA-Executive‎
Commerce
1997

پیشہ ورانہ مہارتیں

ماہر Conservation Awareness
ماہر Custom Clearance
ماہر Documentation
ماہر Handling Assignments
ماہر Human Resource Planning
ماہر Import and Export Documentation
ماہر Retail Product Management
ماہر Retail Sales
ماہر Staff Training
ماہر Store Operations Management
ماہر Transportation Management
ماہر Warehouse Management

زبانیں

ماہر اردو
ماہر انگریزی