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خلاصہ
Expert hospitality waiter with three years of experience.I have excellent knowledge and expertise in all food and beverage service items And their specification menu prices recipes and style of service.colleague know me as a highly creative who can always be trusted to come up with a new approach.I have excellent computer skills,customer service,and Hotel management./p
pDuring my service in hospitality field.I have strived to contribute my best to bring a smiled filled with satisfaction on the faces of the people I attend to everyday.I have strived to do that with utter honesty integrity enthusiasm and passion.I will continue to push myself to meet higher expectations and ambitions for the years to come.Currently I am working in Samar gull restaurant as a supervisor./p
pI hold Bachelor Degree in Tourism and Hospitality Management from Abdul wali Khan university Mardan kpk Pakistan.
تجربہ
Supervisor
As a restaurant supervisor I oversee all restaurant operations to ensure that restaurants run smoothly. I train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.
I Oversee food preparation, presentation, and storage to ensure compliance with food health and safety regulations
Prepare weekly roster.
Resolve customer complaints regarding food services.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Conduct meetings.
To supervise and assist the restaurant staff on a daily basis.
To assist daily cash sheets.
Waiter
I Have a full knowledge of the food and beverage items and their specification,menus,prices,recipes and styles of service.
served the guests well by delivering the attention and needs for the guest.
Responsible for delivering amenities to guest room.
Responsible for delivering food and beverage to guest room correctly and timely.
Occasionally working at weddings private parties and conferences.
Provide a professional friendly and courteous service to all customer.
Perform various financial activities such as cash handling payroll etc.
Managing orders and communicating them to the kitchen.
During my service in hotel,I had the honour of receiving over 30 reviews where guest mentioned my name and thanked me for my services.
I hold a bachelor degree in Tourism and Hospitality Management.
Waiter intern
Set up and clearing tables during whole service.
Accommodating guest and taking orders for hot dishes and coffee.
Introducing the menu dishes of the day and giving recommendations.
Greeted customer and provide excellent customer service.
Pleasantly and courteously interacted with customers.
Promptly and empathetically handled guests concern and complaints.
Tour guide intern
I worked for five months in Pakistan Tourism Development corporation as an intern a Tour guide.
I worked with clients to develop trip itineraries that made sense in terms of time budget and goals.
Researched places to gather informed about attraction points of interest,history,weather and other important facts.
Effectively communicated with client in English and Urdu.
showed clients around different points of interest and answered all questions.
I hold a bachelor degree in Tourism and Hospitality management.
