I am a technically sophisticated and innovative Information Technology Specialist having more than 13 years of consulting and operational experience with a blend of hands-on technical knowledge of network administration, troubleshooting and local area network and project management skills and proven ability to provide high quality solutions that increase productivity, decrease cost, and maximize manpower. Consummate Professional with proven acumen to excel within a challenging environment, and initiating, administering and executing across a portfolio of projects harmonizing technical needs with business realities including Technical Support, Networking Management, server infrastructures and data center operations across Windows platforms.
I began my IT career as an IT Professional at Leighton Middle East (Known as AL Habtoor Engineering LLC, Dubai). My first job entailed working with teams of support engineers to support end users, creating data centers and connecting construction sites from all over UAE to centralized data centers in Dubai . Collaborating with vendors and project managers not only honed my technical skills but also taught me the value of how to effectively work with others and subdivide tasks to improve efficiency and ensure smooth teamwork. I then became a Regional IT Manager with BICC LLC - Oman, designing infrastructure and IT policies and procedures and forcing users to follow it.
With my experience in IT Infrastructure, cybersecurity and public speaking, I later decided to combine my skills and become a IT | Cloud Manager at ConsoliAds Pte. Ltd. I am responsible for thier cloud infrastructue management and provision of With me at the helm coordinating the development and IT Operations team, I was able to design CI/CD pipelines that improved the company's ability to design, debug and release software by 20%, introduced AWS saving plans to reduce cost, and used multiple cloud platforms for various services. Managed all the cloud services and introduced NOC software for pro active decisions and precautions with real time monitoring of services.
Core responsibilities are overseeing the company’s cloud computing strategies, which include cloud adoption plans, cloud application design, cloud management and monitoring.
Leading cultural change for cloud adaptation, developed and coordinated cloud architecture. Developed the cloud strategy and coordinated the adoption process.
Collaborated and advised on formulating strategic IT goals and business processes within the infrastructure space.
Managed many different deployment teams of various sizes to ensure goals, and timelines and budgets were met.
Managed kubernetes cluster for GCP. which includes IAM management, pods and nodes troubleshootings, manual and CI/CD deployments through Travis.
Managed code repositories in GitHub, integrated with Travis CI, for automatic deployment on GCP kubernetes clusters.
Created cost optimization strategies, and implementations.
inspected systems, diagnose problems and developed optimal solutions
used information in technical diagrams, schematics and manuals to understand operations and make successful repairs.
wrote and updated technical documentation covering system components.
Managed all IT related tasks, implemented IT SOP’s, introduced excellent IT solutions within the organization. I developed my knowledge and experience with cloud administration, and provide the company following services.
Overall responsibility for the day-to-day operations of managing Cloud Services including software deployment and upgrades.
Knowledgeable in common SCM practices, such as branching and code merge.
Gained solid experience with Linux (Ubuntu, CentOS) administration
Ability to work effectively within a team and with minimal supervision
Experience with AWS – including but not limited to EC2, S3, RDS, IAM, RedShift, and Route53.
Proficient with Git and Git workflows
Experience with container orchestration systems such as AWS ECS & Kubernates.
Maintained Git workflows for version control (Source Code Management)
Deployed and maintained automated CI/CD pipeline for code deployment using AWS CodePipelines.
Built and deployed Docker Containers for implementing MicroServices Architecture.
Orchestrated Docker container cluster using Kubernates /Docker Swarm
Reduced cost whole Cloud Infrastructure (EC2, RDS, CDN) by introducing saving plans and saved cost up to 30% of total billing.
System Setup, System Administration. Monitoring
Incident Resolution, Problem Management, configuration and change management, Service Desk, Security management and Monitoring.
Capacity Planning, availability management, disaster recovery and routine update of services.
Ensures Timely liaison with vendors regarding problems, fixes, and required enhancements.
Creates and maintains strategies related to cloud infrastructure and cloud services throughout the enterprise ensuring all performance and cost curves are closely managed.
Oversee and directed the timely evaluation, implemented new software solutions, tools and related appliances as they pertain to cloud environment.
Provided IT Service Management, Data Center Server, storage management, Virtualization, Citrix, VPN, networking, system management, and project management.
Managed large complex enterprise – wide infrastructure projects/programs with multiple interfaces and third parties.
Experienced in supporting DevOps automation teams using tools such as Jenkins, SonarQube and Jira
3rd Party Could and CDN experienced AWS and NOC using site24x7 by Zoho Technologies
Manage all IT related tasks, Managerial and operational, maintained Maintain administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Exercise hands-on approach to performed data backups and disaster recovery operations, diagnose, troubleshoot, and resolve hardware, software or other network and system problems, and replace defective components.
• Design and devise network security measure to protect data, software, and hardware, operate master consoles to monitor the performance of computer systems and network, and to coordinate computer network access and use.
• Configure, monitor, and maintain email applications or virus protection software, monitored network performance to determine adjustments needs, perform routine network startup and shutdown procedures, and maintain control records.
• Design, and configure, and test computer hardware, networking software and operating system software, coordinate with vendors and with company personnel to facilitate purchases, also led staff, work schedules and assigned duties
• Update and maintain logs of network functions, also developed and devise departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, delegate work responsibilities, also recommend location for new facilities or oversee the remodeling and renovating of current facilities.
Defined and devised network policy, Server Policy, including appropriate security patches and upgrades. Computer / web graphic design and editing, System / data backups and restoration, WAN designing, configuration, and consulting. Client machines installation, configuration, and support. Internet / Intranet development / administration on HTML, ASP, ODBC, Database Connectivity MS Access, MS SQL Server, Streaming Audio / Video, JAVA Script, VB Script, MS Front page, MS Visual Studio.
• Reengineered company’s system setup, establishing automated server generation routines, optimizing system performance, installing upgrades/ patches, establishing system monitoring and maintaining security protocols.
• Revamped Netbackup schedule and upgraded database servers, optimized system availability (Averaging 99.95% uptime) and equipped company with scalable systems to support business growth.
• Acted as escalation point for troubleshooting advanced network/system issues, consistently earned 100% resolution scores by providing excellent service to internal and external users.
• Increased team productivity and automated repetitive tasks by using batch files, Powershell, VBScript and WMI.