خلاصہ

Versatile professional with over 3 years of experience as a Customer Service Representative, Shopify Store Manager, Meta Ads Specialist, and Courier Portal Handler. Skilled in delivering excellent customer support, managing ecommerce operations, creating high-performing Meta Ads campaigns, and optimizing logistics through efficient courier portal management. Known for problem-solving, attention to detail, and driving business growth.

تجربہ

کمپنی کا لوگو
Customer service representative
public pharma
اکتوبر ۲۰۲۱ - ستمبر ۲۰۲۴ | Faisalabad, Pakistan

Delivered outstanding customer service through email, chat, and phone, addressing inquiries, resolving complaints, and ensuring high customer satisfaction. Managed and maintained a Shopify store, including product listing, inventory updates, SEO optimization, and order fulfillment, ensuring seamless operations.Processed customer orders, returns, and refunds efficiently while adhering to company policies and providing a seamless customer experience.

کمپنی کا لوگو
Sales associate
Imtiaz super market faisalabad
مئی ۲۰۱۹ - اکتوبر ۲۰۲۱ | Faisalabad, Pakistan

Assisted customers in selecting electronic products, providing detailed information about features, specifications, and benefits to ensure informed purchase decisions. Delivered excellent customer service by addressing inquiries, resolving complaints, and maintaining a welcoming shopping experience. Maintained product displays and ensured shelves were well-stocked and organized to attract customer attention and drive sales

تعلیم

IMIT college of technology faisalabad
انٹرمیڈیٹ / اے لیول, بیچلرز ان سائنس, ‎
DAE Civil
2017

پیشہ ورانہ مہارتیں

ماہر Ability To Make Customer
متوسط Bbasic Computer And Data Entry Knowledge
متوسط Social Media Marketer
متوسط Typing Speed
متوسط Active Learning
متوسط Active Listening
متوسط Administrative Tasks
متوسط Analytical Skills
متوسط Bulk Sales
متوسط Business Development Skills
متوسط Call Control
متوسط Call Handling Skills
متوسط Canva
متوسط Canva tool Handling
ماہر Capacity Forecasting
ماہر Chat Support
متوسط Client Dealing
متوسط Command on YouTube
ماہر Committed to Customer Services
متوسط Communicatio Skills
متوسط Communication Skills
متوسط Company Stores Management
متوسط Computer Knowledge
متوسط Computer Profcient
متوسط Coordination Skilla
متوسط Coordination Skillss
متوسط Corporate Sales
متوسط Csutomer Service Skills
متوسط Customer Acquisition Skills
متوسط Customer Analysis
متوسط Customer Care Knowledge
متوسط Customer Care Service
متوسط Customer Dealing
متوسط Customer Handling
متوسط Customer Relationship Management
متوسط Customer Satisfaction Management
متوسط Customer Service
متوسط Customer Service Representative
متوسط Customer Service Skills
متوسط Data Coordination
ابتدائی Data Distribution Analysis
متوسط Data Entry Operator
متوسط Data Management
متوسط Database Management 
ماہر Deal Customer
متوسط Dental Equipment Knowledge
متوسط Development Development
متوسط Digital Marketing
متوسط Digital Marketing Skills
متوسط Digital Sales

زبانیں

ماہر اردو
متوسط انگریزی