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خلاصہ
Versatile professional with over 3 years of experience as a Customer Service Representative, Shopify Store Manager, Meta Ads Specialist, and Courier Portal Handler. Skilled in delivering excellent customer support, managing ecommerce operations, creating high-performing Meta Ads campaigns, and optimizing logistics through efficient courier portal management. Known for problem-solving, attention to detail, and driving business growth.
تجربہ
Customer service representative
Delivered outstanding customer service through email, chat, and phone, addressing inquiries, resolving complaints, and ensuring high customer satisfaction. Managed and maintained a Shopify store, including product listing, inventory updates, SEO optimization, and order fulfillment, ensuring seamless operations.Processed customer orders, returns, and refunds efficiently while adhering to company policies and providing a seamless customer experience.
Sales associate
Assisted customers in selecting electronic products, providing detailed information about features, specifications, and benefits to ensure informed purchase decisions. Delivered excellent customer service by addressing inquiries, resolving complaints, and maintaining a welcoming shopping experience. Maintained product displays and ensured shelves were well-stocked and organized to attract customer attention and drive sales
