Experienced and Energetic Strong Team Player with over
Four years of experience and effectively managing Assigned tasks and using developed strong Customer-centric Skills to increase sales & overall company productivity. Moreover, have a Learning & developing Attitude toward enhancing educational and professional skills in a stable and dynamic workplace.
Generation Of Assigned Reports
Maintain records Of Employees
Manage Attendance
Documentation of Staff
Coordination With Merchandisers
Communication With Existing & New Clients
Achieve Sales Growth of Team as Good Team Player
Attend hurdles & Meetings to Enhance Knowledge
Identify Interests of Clients in Real Estate Property
Maintain KPIs & Ensure Quality of Communication
Worked online on Facebook Page
Provide information on Products
handle queries Customers
Manage & book Orders
Experienced With Advance Customer Relation Management
Applications
Experienced with Upselling & Handling network Complaints
Familiar with tracking Records of Customers
Provide Excellent Resolution of Queries
• Worked in information technology services - Business process outsourcing, business vertical • Worked on Retailer support Project by Telenor • Worked at Prepaid info Services 345 & Internet Back-End Support Officer • Using Multiple CRM Applications Regarding Customer Database • Maintain Excellent Call Service Level During Tenure • Ensure Excellent Call Quality Level Along with KPIs