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خلاصہ
B.A in International Tourism Management worked as ESL Teacher in Thailand with 1+ year of internship experience in travel and tourism
companies in Bangkok, Thailand. My internship experiences has provided me a solid foundation for the role of customer service,
marketing. sales and business development. I can negotiate with clients, partners, vendors using my
interpersonal communication skills to provide a professional communication that can improve relationship
with existing clients and establish relationships with new clients. Skilled at learning, able to multitask while
meeting deadlines.
پراجیکٹس
تجربہ
Business Development Manager
.
ESL Teacher
Responsible to teach English conversation to Thai students in primary 1 to 6
Planned and implemented speaking and writing lessons for primary 1 to 6 based on strength and needs of students.
Preparing students for regional spelling bee competition
Graded student work and delivered feedback to co Thai teachers.
Perform other duties as assigned
Partner Service Intern
Assisted Partner service team with ongoing weekly tasks.
Communicated with hotel chains in South Asia, Oceania and Middle East for content validation and provide assistance in extranet settings.
Facilitated Agoda Home partner\'s inquiries and key accounts issues via calls and emails.
Coordinated with other departments to forward inquiries from Agoda Home partners.
Negotiated with Agoda Home partners to improve content, home profile and availability of rooms for Agoda.
Supported Partner service team in resolving issues related to hotel chains key accounts using zendesk.
Responsible to provide the team and manager reports and feedback of ongoing tasks and issues.
Managed workload and meet the deadline with high quality standards.
Responsible to assist supply innovation manager in activation of listings and signup process.
Created and update rate plans, promotions and content for hotel chains and Agoda homes accurately using Agoda extranet YCS.
Attended some Agoda internal training sessions.
Achieved targeted KPIs during internship term.
Improved communication skills dealing with inquiries by phone and in person.
Content and Marketing Intern
Created travel and tourism content on platform.
Assisted Content Manager in research and development of new travel content.
Assisted marketing manager by contacting hotels and restaurants in Thailand via phone and email to promote whereiswhere.com platform and establish partnership.
Negotiated with restaurants and hotels in Thailand.
Assisted new partners, vendors, hotels and restaurants in signup process.
Provided solutions and feedback to improve travel content on platform.
