خلاصہ

Seeking a challenging career with a progressive organization that provides me an opportunity to capitalize my skills and abilities in the field of Operations, Administration, Project Management, Recruitment & Training.

تجربہ

کمپنی کا لوگو
Assistant Project Manager
Rich Technologies
نومبر ۲۰۲۱ - موجودہ | Lahore, Pakistan


Establishing ,managing and maintaining the relationship with the client and all stakeholders including software developers, quality assurance and frontend teams
Sprints, goals and tasks planning
Create and maintain comprehensive project documentation including change request, bugs reporting and new features
Track project performance, specifically to analyze the successful completion of short and long-term goals
Meet budgetary objectives and make adjustments to project constraints based on financial analysis and timelines
Design and execute end product to check for issues
Document test cases
Perform and document risk analysis
Creating test plans and record test progress and results
Team handling and coaching

کمپنی کا لوگو
Lead Team Manager/Supervisor at foodpanda project
IBEX Global
اگست ۲۰۲۱ - نومبر ۲۰۲۱ | Islamabad, Pakistan

Ensuring software runtime Reporting, planning and data logging Leading team of software developers, quality assurance and customer support staff Real time case handling, escalations and bugs reporting Time tracking and sprints reporting Coaching and training resources Maintaining SLA , AHT, C-SAT and NPS Client and dispatch management Evaluate all consumer interactions Developing and Implementing SOP's

کمپنی کا لوگو
|Assistant Manager|Internal Trainer|Administration|Operations|
Norinco - Guangzhou Metro Group - Daewoo (Orange Line Metro Rail Transit System)
اپریل ۲۰۲۰ - اگست ۲۰۲۱ | Lahore, Pakistan

• Operations support and monitoring • Administrative support and maintaining logs & operations report • Workforce management and Training • Departmental coordination and reporting • Interprets data from the established workforce management system to identify current and potential scheduling problems • Makes suggestions and recommendations to manager in an effort to continually improve customer service operations • Tracking issues and uncertainty in the system. Provides telephone assistance and support to technicians during troubleshooting and repair • Solving any customer issues and providing resolution to the problems in time

کمپنی کا لوگو
Assistant Project Manager - Operations and Sales
JCE Sol Company
مارچ ۲۰۱۹ - اپریل ۲۰۲۰ | Lahore, Pakistan

Project execution, scheduling, budgeting and planning Testing and quality assurance of product Coordination between sales & operations department Sales and Marketing Operations team KPI reporting Sales target and campaign analysis Managing and training sales team – door to door sales and calling agents Team monitoring and quality assurance Install commissioning as per designs and site evaluation (remote and in-person) Digital marketing campaign reporting including team hiring Team management and campaign management

کمپنی کا لوگو
Project Support Officer
Solar SME Inc
ستمبر ۲۰۱۷ - فروری ۲۰۱۹ | Lahore, Pakistan

As Project Support Officer, the key task is to ensure project operations being done according to the approved designs, codes and standards. I supervise site installation, inspection and logistics related ongoing work at sites as well. Monitoring installed systems including Solar Panels, Inverters, Batteries and Disconnects to ensure quality control check and provide aftersales service to the client once site installation is complete.

Day to day tasks include:

 Project operations support , acquisition and planning
 Complying with standard operation procedures
 Ensuring project timeline is met according to the planned schedule
 Material procurement and logistic operations
 Project budgeting and planning as per the contract
 Site Inspection, Project Site Analysis and Solar Design Processing
 Quality check and product review upon final commissioning of install
 Performing warranty claims, service calls and system diagnosis
 Technical support to the clients
 Sales team support, proposal formation and documents processing
 Quality assurance and reporting
 Preparing project and sales report on daily, weekly and monthly basis
 Following safety procedures and regulations
 IT configuration, troubleshooting and network setup

کمپنی کا لوگو
Intern Engineer
Metro Fans Pvt Ltd
جولائی ۲۰۱۷ - اگست ۲۰۱۷ | Gujrat, Pakistan

As Intern Engineer, the day to day tasks included updating product documentation database along with supervising production process and final inspection process of finalized products.

 Assist with the inspection of materials, specifications and quantities
 Prepare preliminary reports and update daily activities report
 Coordinate with project teams to discuss requirements and constraint issues
 Ensure quality and safety process as per the standard
 Perform other duties as assigned by the management

کمپنی کا لوگو
Content Writer
Words Enough
دسمبر ۲۰۱٦ - جون ۲۰۱۷ | Gujrat, Pakistan

As Content Writer, I managed content on their website related to articles and blogs on different topics. Main
tasks including product reviews, website reviews, SEO writing, plagiarism and rewriting. Ensuring quality and
unique content delivered to the clients at the end of the day.

 Writing blogs and articles on different topics
 Academic writing
 Product and website review
 Plagiarism check and rewriting of written samples
 Delivering unique written content to the clients
 SEO and Social media marketing

تعلیم

Superior University Lahore
ماسٹرز, ماسٹرز ان سائنس, MS Project Management‎
Project Management, Operations
CGPA 3.25/4
2021
UCI, California, USA
سرٹیفیکیشن, ‎
Project Management, Customer Engagement Specialist
مکمل
2019
IBM - Coursera
سرٹیفیکیشن, ‎
Customer Engagement Specialist
مکمل
2019
IBMI
سرٹیفیکیشن, ‎
Project Management
مکمل
2019
Air University
بیچلرز, , Electrical with Major in Telecommunications‎
Telecommunications
CGPA 2.6/4
2017
The Superior College
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), FSC Pre Engineering‎
Science
فی صد 68%
2013
Jinnah Public School, Gujrat
میٹرک / او لیول, او لیول, GCE O Levels‎
Science
فی صد 73%
2011

پیشہ ورانہ مہارتیں

ماہر Efficient
ماہر Office Management
ابتدائی Applying to UK Universities
متوسط Computer/Technical Literacy
متوسط Electrical Engineering
متوسط Electronic Instrumentation
متوسط Estimation
ابتدائی Field Instruments
متوسط field service engineering
ماہر hardworking
متوسط Installation
ابتدائی Linux.
متوسط Maintenance
متوسط management skills
متوسط Process integration
متوسط Sales
متوسط Servers
متوسط SIP Trunk Configuration
متوسط target oriented
متوسط Team Handling
ماہر Windows
ماہر Windows 8
ابتدائی .NET CLR
ماہر 1284433
متوسط 2+ years on design
متوسط 2+ years on project management
متوسط 2D Designs
ماہر 3. Excellent Interpersonal And Presentation
ماہر 360 Recruitment
ابتدائی 36000 BPH
متوسط 4- Knowledge of Taxation
ماہر 4. Good Understanding Of The Organization's
ماہر 5. A Multi-tasker With Strong Ability To Work
ماہر 5G
متوسط 5S
ماہر 6. Ability To Prioritize Work
ماہر 7 Operations
ماہر Academic Skills
ماہر Academics Knowledge
ماہر Account Management
ماہر Account Management =
ماہر Account Sales Strategies
ماہر Accounts / Manager
ماہر Accounts Acquisitions
متوسط Accounts Management
ماہر Achieving Measurable Results
ماہر Achieving Results
متوسط Acp
ماہر Acquisition Integration Management
ماہر Acquisition Sales

زبانیں

ماہر اردو
ماہر انگریزی