Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for an unforgettable job
campaigns.
- Using data analytics to identify opportunities for growth and optimization.
- Developing and executing strategies to improve customer acquisition, retention, and satisfaction.
- Collaborating with cross-functional teams to implement initiatives that drive growth.
- Monitoring key performance indicators to track the effectiveness of growth efforts.
- Conducting market research to identify trends and opportunities for expansion
- Global Gold Supplier Expert Certificate (GSEC)
- Alibaba Trainer
- Account Manager
- Customer Relationship Management (CRM)
- Customer Service Representatives
- Business-to-Business (B2B)
- Successfully assisted customers with resolving issues
- Provided support to customers with questions or concerns
- Effectively communicated with customers to ensure satisfaction
- Resolved customer complaints in a timely and professional manner
- Maintained up-to-date knowledge of company products and services
Order management, Order fulfillment, Order placement, and Data Entry, are the main working in this job