概要

Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for an unforgettable job
campaigns.

项目

Successful Seminar at Women's Chamber of Commerce

工作经历

公司标识
Senior Growth Executive
Trademor
Apr 2024 - 代表 | Faisalabad, Pakistan

- Using data analytics to identify opportunities for growth and optimization.
- Developing and executing strategies to improve customer acquisition, retention, and satisfaction.
- Collaborating with cross-functional teams to implement initiatives that drive growth.
- Monitoring key performance indicators to track the effectiveness of growth efforts.
- Conducting market research to identify trends and opportunities for expansion

公司标识
Customer Service Representative
Trademor
Nov 2021 - Apr 2024 | Faisalabad, Pakistan

- Global Gold Supplier Expert Certificate (GSEC)
- Alibaba Trainer
- Account Manager
- Customer Relationship Management (CRM)
- Customer Service Representatives
- Business-to-Business (B2B)
- Successfully assisted customers with resolving issues
- Provided support to customers with questions or concerns
- Effectively communicated with customers to ensure satisfaction
- Resolved customer complaints in a timely and professional manner
- Maintained up-to-date knowledge of company products and services

公司标识
Order Entry Specialist
Inspire Uplift
Sep 2019 - Sep 2021 | Faisalabad, Pakistan

Order management, Order fulfillment, Order placement, and Data Entry, are the main working in this job

学历

Virtual University of Pakistan
学士, 理工学士, ‎
Computer Networks and Communication, Computer Science
2024
Govt City Muslim Higher secondary School
中级/A级, , ‎
Computer Science
2018
Jinnah Ideal high school
大学入学/0级, 大学入学/0级, ‎
Computer Science
等级 D
2016

技能

熟练 Account Management
熟练 Account Optimization
初学者 Basic networking , Software Installation
熟练 Capacity Forecasting
熟练 Client Management
中级 Customer Analysis
熟练 Customer Interaction Management
熟练 Customer Satisfaction Management
熟练 Customer Service
中级 Data Distribution Analysis
中级 Database Management
初学者 Handling Assignments
中级 Ingredient Management
中级 Internet Browsing
熟练 Interpersonal Communication
中级 Knowledge of YouTube
熟练 Manage Client Relationships
中级 MS Desktop Customer Service
初学者 Order Processing
中级 Search Literature
初学者 Support Center
中级 Typing
初学者 المهارات المعدنية
熟练 الاستماع إلى العملاء
熟练 تمثيل رعاية العملاء

语言

初学者
熟练 乌尔都语
中级 英语