A highly skillful IT professional, having over 10 years of in-depth experience of setting up the networks in small and large environments using both Windows and Linux platforms. Key skills includes analyzing, installing, configuring and troubleshooting workstations and resolving the operational highly complex IT and Network System issues. Also enthusiastic, motivated and result oriented personal qualities distinguish from others.
Role and Responsibilities
Provide technical support for both hardware andsoftware issues and user counters
.Manage the configurations and operation of clientbased computer operating systems.
Monitor the systems daily and respond immediately to security and usability concern.
Create and verify backups of data.
Respond and resole the desk requests
Upgrade systems and processes as required for enhanced functionality and security issues resolution.
Administrative infrastructure including firewall, databases, malware protection software's and other processes.
Review application logs.
Record and maintain user complaint logs.
Coordinate with our principal remote team abroadto register and resolve problems incidents.
Install and test computer related equipment.
Support CUTE/CUPPS standards Versionchange update Configuration managercontrol Multi-workstations managementVerification management,Multi-version support move to new versions or roll back control Publishing managementNew application automatic Management and control,to achieve sync with the server side.
Ground Handling Services
Passengers & Baggages HandlingSpecial Handling to VIPsCheck-In and Boarding ManagementRamp HandlingLoad controlFlight Operation & Crew AdministrationLine Maintenance AssistanceCargo Hadling with 100 ScanningCargo Ware-Housing and StorageSecurity Services.
Hardware Partner Service/Support
Boarding pass printingBag tag printingReceipt printingPassport readerBaggage weightBag tag printingBar code readerHandheld scanner
Establishes network specifications by conferring with users, analyzing workflow, access, information and security requirements.
Maintain the computer networking system in an office environment by tracking server activity
Monitoring and supporting the company's network security and data center networks.
Addressing questions about technical problems, and improving efficiency by evaluating system network functions.
Establishes network by evaluating network performance issues including availability, utilization, throughput and latency
Planning and executing the selection, installation, configuration, and testing of equipment defining network policies and procedures, establishing connections and firewalls.
Maintains network performance by performing network monitoring and analysis, and performance tuning troubleshooting network problems escalating problems to vendor.
Secures network by developing network access, monitoring, control, and evaluation maintaining documentation.
Prepares users by designing and conducting training programs, providing references and support
Performed system software maintenance and product upgrades
Provides help desk services to staff.
Configure network IP address, proxy, gateway, firewall rules.
Customize policies and security permissions through windows environment.
Ensure secured access and performance in all systems.
Install and configure antivirus solution.
Monitor performance and reliability of servers and workstations.
Inventory management in compliance with the company's designed program
Ensured daily backup of critical servers, oversee backup, remote control, and disaster recovery functions
Installs, configures and troubleshoots all hardware, peripherals and
Equipment necessary to meet integrated systems objectives.
Troubleshoots networks, systems and applications to identify and correct malfunctions
Performs miscellaneous job-related duties as assigned
Manages licenses for all operating system related software
Responds to computer and network problems in a timely manner
Provides help desk services to staff
Maintains hardware and softwares.
Performs backup according to designated schedule
Tracks, supports and maintains the laptop computers for staff checkout
Seeks staff input in determining system/operations improvements and/or
Needs in relation to the network
Documents specific duties, activities, problems solved and issues resolved
Antivirus programs on workstations.
System maintenance tasks for workstations.
Disaster management for the workstations.
Software licensing for assigned locations.
Inventory management in compliance with the company's designed program.