خلاصہ

To seek a key position in the organization to play a vital role applying all my capabilities and
professional qualification to make my contribution in the progress/development of the
organization and put in best of my efforts in achieving the organizational goals and
objectives.

تجربہ

کمپنی کا لوگو
Relationship Manager - Digital Onboarding
JS Bank
جنوری ۲۰۲۳ - موجودہ | Lahore, Pakistan

Manage existing liability portfolio and client relationships of the Branch. Keep abreast with Banks products, services, and essential regulatory requirements. Provide high level of customer service to Branch customers and advise them on solutions in meeting their financial needs.Achieve assigned Cross-sales target of all consumer banking products (Credit Cards, Maintaining good relationship with clients.

کمپنی کا لوگو
Relationship Manager - RDA
Habib Bank Limited (HBL)
اگست ۲۰۲۱ - جنوری ۲۰۲۳ | Lahore, Pakistan

As Relationship Officer,  I am responsible for new clients and assisting them in application applying process. Maintaining good relationship with clients. Manage existing liability portfolio and client relationships of the Branch. Ensuring policy and guideline compliance. Auto Loans, Bancassurance, Personal Loan etc.)

کمپنی کا لوگو
Phone Banking Officer
Prime HR Pvt Ltd
جنوری ۲۰۱۹ - اگست ۲۰۲۱ | Lahore, Pakistan

Handled all client issues in a discreet, professional manner, delegated responsibly when necessary, by transferring calls to another department or referring to outside agencies. Responding quickly and professionally to customer telephone questions and concerns.

کمپنی کا لوگو
Customer Service Representative
IBEX
جون ۲۰۱٦ - مارچ ۲۰۱۸ | Lahore, Pakistan

The role of Customer services Representatives (CSR) involves building and maintaining our marketing prospect database.The Customer Services Representatives (CSR) is to aid in the execution of marketing campaigns by generating key contacts for products specific lists. The role involves obtaining and expanding contact detail.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, ‎
Commerce
2015

پیشہ ورانہ مہارتیں

متوسط Administration Knowledge
ماہر B.Com
ماہر Bachelors
متوسط Close Attention to Detail
متوسط Cooordination Skills
ماہر Customer Satisfaction Management
ماہر Customer Serivce Skills
ابتدائی Employee Banking
ابتدائی Global Cash Management
ماہر Handling Assignments
ابتدائی Microsoft Excel
ابتدائی Processing Knowledge
ماہر Relationship Management
ابتدائی Retail Product Management
ابتدائی Stakeholder Management
متوسط Telemarketing

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی