خلاصہ

I have been working as admin and operations officer, these two positions are very responsible and I have performed these two positions very well.I have been working for five years and I have learned a lot, I am not afraid of hard work, overwork, difficulties, competition and such things. According to me, to move forward in life, you have to live with them. I have worked hard in my life, I have worked in professional offices, I am sure I will be successful in this way.

تجربہ

کمپنی کا لوگو
Operations Officer
Electronic Security Company ( HV )
جنوری ۲۰۲۲ - موجودہ | Rawalpindi, Pakistan




First shift 
Daily Making invoices and update our products data and working with the present mind.
Monitor product inventory
Maintain positive client and vendor relationships
Check staff on duty
Daily reports to sent manager.
Meet with clients and solves problem.
Knowledge about our products.
Solves problems our operations staff.
Communicate with management teams to confirm execution of company processes
Train staff in policies and procedures and supervise their daily work
Set goals for staff and monitor their progress
Contribute to innovation of new products
Manage and keep employees HR related record & compliance log.
General Administration, filing/record keeping, maintaining office decorum.
Manage and maintain commercial and/or other client documentation.
Prepare and manage documentation and processes related to tenders/bids, payments follow-up, advances etc.
Proactively communicate Internally and Externally over email and messaging platforms.
Handle and Maintain records in ERP
Work as a bridge between sales, technical support, service coordination,logistics and finance.
Occasionally participate in and handle tasks related to Operational Activities, events and meetups
Any related tasks
Hardworking, passionate and dutiful.
Proficient with MS word, MS Excel and Email etc.
Ability to multitask and passion for precision
Problem Solving
       Knowledge about Pakistan taxation       

کمپنی کا لوگو
Operations Executive
Gerry's Visa International Dropbox
مارچ ۲۰۲۰ - دسمبر ۲۰۲۱ | Islamabad, Pakistan



First Shift

Operations department. Applicant delivery visa.Applicant complaints.applicant visa checking status.resolved cases.Applicant query and guideline. Calls to applicant. Product service information Gerry & countries visa.Data entry list.outlooks.Proof visa application & visa.Arrangement visa application & applicant documents.work different visa sites.Ms word.excel.dexing visa embassy sites.collected Visa's from embassy.visa application form filling.Pack visa's box to delivery embassy.daily count visa's applications & visa report's.

کمپنی کا لوگو
Customer Support Executive ( Digital Finance Service ) Ibex
Mobilink GSM (PMCL) JAZZ CASH
فروری ۲۰۱۹ - فروری ۲۰۲۰ | Islamabad, Pakistan


Second ShiftCustomer support executive. Inbound.cutomer complaints.cutomer query.product service information.Customer cases resolution. Smart handly.system handly. customer satisfaction. Call to customer if urgent cases only. Move to foodpanda campaign.

کمپنی کا لوگو
Computer Operator & InPage Maker
VASC ( Value Added Services Corporation )
اگست ۲۰۱٦ - جنوری ۲۰۱۹ | Rawalpindi, Pakistan


Nigh Shift

Page making.page setting & layout .Urdu typing.English typing.Picture setting.Data entry.layout.ms word.excel.proof reading newspaper.making news.picture treatment.clouring.reporting

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, بیچلرز ان آرٹس, Mass communication‎
English, Public Relations, Advertising
درجہ B+
2021
international Gerry's Visa Office
سرٹیفیکیشن, INTEGRITY & ANTI-CORRUPTION‎
INTEGRITY & ANTI-CORRUPTION
مکمل
2020
Allama Iqbal Open University (AIOU)
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان جنرل سائنس, HSSC‎
English, Pakistan Studies, Human rights
درجہ C+
2018
The Jang Group & International The News Group
سرٹیفیکیشن, ID‎
indesign CS5
مکمل
2017
Allama Iqbal Open University (AIOU)
میٹرک / او لیول, آرٹس, SSC‎
English, Mathematics, Pakistan Studied
درجہ B
2015

پیشہ ورانہ مہارتیں

ماہر Administrative Skills
ماہر Administrative Work
ماہر Adminstration Knowledge
متوسط Adobe Foxit
متوسط Adobe In Design
ماہر Adobe Photoshop
متوسط Assignments Handling
ماہر Communication Skills
ماہر Computer System Handling
ماہر Conflict Management
ماہر Coordination Skills
متوسط Corel Draw
ماہر CRM
متوسط Customer Analysis
ماہر Customer Care
متوسط Customer Care Knowledge
ماہر Customer Handling
ماہر Customer Relation Management
ماہر Customer Relationship
ماہر Customer Satisfaction
ماہر Customer Service Operations
ماہر Data Entry
ماہر Driving Efficiency
متوسط English composing
متوسط English Page Making
متوسط ERP
متوسط Food Knowledge
ماہر Highly Computer Proficient
ماہر Hotel Booking
متوسط Inpage
ماہر Interpersonal Skills
ماہر Invoices
ماہر Management
متوسط Ms Excel
متوسط MS Powerpoint
متوسط Ms Word
ابتدائی Odoo
ماہر Operations Skills
ماہر Pictures Treatment
متوسط Smart handling
ماہر Solid Presentation Skills
ماہر Strong Client Relationship
متوسط Taxation
ماہر Team Work
ماہر Time Management
متوسط Urdu Composing

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی

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