خلاصہ

Professional Summary
Well-rounded professional with 15+ years of expertise with diversified role working in industries like constructions, electrical contractor, Agha Khan, BPO, Travels and Tourism, Advertising etc. managing and performing key operation functions that included planning , resource management, negotiations , factory , office administration, team building , time management , problem resolution just to name a few.

Widely recognized for my core competencies in all the organizations I have worked with. My interpersonal skills provide the edge to gel-in within organizations/people with diverse cultural differences keeping integrity.

My diversified experience and job knowledge not only bring enrichment to the organization but also helps me progress both vertically and horizontally.

My aspirations

- To be remembered as the best father, trust worthy friend and a great person to work for & with
- To have bigger & more challenging tasks to test my capabilities and learn new things
- To be an Elan-Vital of a dynamic corporate.


STRENGTHS

      - Team building and leadership skills.
      - Managerial and communication skills.
      - Hard working and dedicated.
      - Quick learner.
      - Punctual.

تجربہ

کمپنی کا لوگو
Head Of Administration
SG Allied Businesses Limited
جون ۲۰۲۱ - موجودہ | Karachi, Pakistan


Assisting the CEO and updating him with different matters regarding the Head Office & Site Offices.
Supervising the day-to-day operations of the administrative department and staff members.
Hiring, training, and evaluating employees and taking corrective action when necessary.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Supervise & monitor of maintaining site staff medical record & distribution of medical bills of non-management staff.
Coordinating with vendors to install and repair all hardware and software around the office and the factory. This includes but is not limited to office furniture, landlines, computers, telephones, internet, etc.
Enforcing payment polices for cold stores and rental parties.
Coordinating with staff members to ensure that cleanliness is maintained in the factory at all times.
Supervise & monitor the wages record for temporary workers.
Following housekeeping duties including but not limited to taking rounds of the facility and ensuring it is clean of trash, debris etc. at all times and cleanliness is maintained.
Maintaining inventory of all running items.
Supervise & monitor of maintaining overtime register.
Keeping track of when fire extinguishers are getting expired around the facility and refilling them when required.
Ensuring safety policies and regulations are implemented around the factory and its workers.
Communicating and coordinating with security supervisors to ensure that their schedules are maintained and their duties are being followed.
Supervise & monitor maintaining attendance register of permanent and temporary workers.
Keeping up the record & purchasing of all kitchens and sanitary wares.
Maintaining and records keeping of Generators, Cars, Lifts and etc.
Overseeing administration and facilities management (Office Administration, Transport, Reception, Telephone Exchange, Gate Office, Dispatch, Sanitation, canteen etc

کمپنی کا لوگو
Admin Manager
Weals Technologies
مئی ۲۰۱۸ - دسمبر ۲۰۲۰ | Karachi, Pakistan


Assisting the CEO and updating him with different matters regarding the Head Office & Site Offices.
Distributing the salary of site employees & labours.
Maintaining all employees attendance and other records (Staff & Labor)
Dealing with different vendors for the company and keeping record of them.
Purchasing, records keeping & making the MIS of the safety Materials.
Sustain Staffs loan & leaves approval and records.
Keeping up the record & purchasing of all kitchen and Sanitary wares.
Maintaining and records keeping of Generators, Cars and etc.
Installation & repairing of software, cameras, thumb machine, Photostat machine, all type of printers, UPS & related items.
Purchasing, records keeping & making the MIS of all Electronics items.
Maintaining head office & site office Internet connections.
Administrate Purchasing & repairing all head office & site offices furniture & related items.
Record keeping & paying Head Office all types of Bills.
Keeping up the record & purchasing of all types of copies & binding.
Supervising the labours and the other staff in any accident or casualties.
Purchasing, records keeping & making the MIS of the stationary items.
Maintaining all landline connections & extension cards.

کمپنی کا لوگو
Admin & HR Manager
National Engineers & Co.
اگست ۲۰۱٦ - اپریل ۲۰۱۸ | Karachi, Pakistan


Develop and enforce office policies and procedures to ensure the smooth running of all office and administration activities.
Plan, lead, and manage all the office administrative procedures and systems
Provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company to facilitate day to day business operations.
Monitor and manager office operation costs and expenses and ensure all expenses and projects stay within a budget.
Organize and supervise other office activities as required.
Keep abreast with all organizational changes and business developments.
Assisting CEO and updating him with different matters regarding the Head Office & Site Offices.
Maintaining all employees attendance and other records (Staff & Labor)
Dealing with different venders for the company and keeping record of them.
Maintaining and records keeping of Generators, Cars and etc.

کمپنی کا لوگو
Admin Manager
Sallow Power & Co.
ستمبر ۲۰۱۴ - جولائی ۲۰۱٦ | Karachi, Pakistan


Maintaining physical and digital personnel records like employment contracts.
Recruitment and Retention.
Schedule job interviews and contact candidates as needed.
Prepare reports and presentations on HR-related metrics like total number of hires by department.
Create and update databases and records for financial information, personnel, and other data.
Develop, review, and improve policies, systems, and procedures.
Create and distribute guidelines and FAQ documents about company policies.
Support bookkeeping and budgeting procedures for the company.
Annually review the Personnel Handbook recommending amendments needed due to changes in local conditions or labor laws.
Develop and implement SOPS for all departments.
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
Initiate, coordinate, and enforce systems, policies, and procedures.
Develop training and onboarding material.
Coordinates and liaises with external Consultants on employees training needs and arrange customized training for employees.
Respond to employees queries about company policies regarding leave policies, annual benefits, and bonuses.
Manage emails, letters, packages, phone calls and other forms of correspondence.

کمپنی کا لوگو
Medical Record Officer
agha khan hospital
جون ۲۰۱۳ - اگست ۲۰۱۴ | Karachi, Pakistan


- Medical Record Officer (Aga Khan Hospital) Acknowledging Customers. Providing facilities according to their needs. Maintaining Customers file records & data entry.
- Develop and update the knowledge of clients.
- Follow up with the clients to close the deal.
- Effectively manage time & prioritize responsibilities with a positive attitude and strong interpersonal skills.
- Reviewing database of corporate clients.

کمپنی کا لوگو
Internee (Client Services)
JWT (A DIVISION OF WPP MARKETING COMMUNICATIONS)
دسمبر ۲۰۱۰ - فروری ۲۰۱۱ | Karachi, Pakistan


Develop and update the knowledge of clients.
Follow up with the clients to close the deal.
Coordinate with the operations team to ensure total customer satisfaction.
Following up on customers requests ensure our customer remains satisfied even after with our products and services.
Serves as point of contact for business customer issues, and deal with them in a polite manner to assess and analyze the situations.
Effectively manage time & prioritize responsibilities with a positive attitude and strong interpersonal skills.
Building trustworthy relation with customers to maintain business loyalty & retention.
Ensure that customer problems & complaints are handled professionally, effectively, maintained at a minimum level & resolved up to the highest level of customer satisfaction.
Analyze Competitors Activities, Introducing new promotional strategy.

کمپنی کا لوگو
Customer Support Executive
TRG THE RESOURCE GROUP (TELENOR DIV)
اپریل ۲۰۰۹ - نومبر ۲۰۱۰ | Karachi, Pakistan


Develop and update the knowledge of clients.
Provide feedback to the management about the present market trend on the products.
Follow up with the clients to close the deal.
Coordinate with the operations team to ensure total customer satisfaction.
Following up on customers requests ensure our customer remains satisfied even after with our products & services.
Effectively manage time and prioritize responsibilities with a positive attitude and strong interpersonal skills.
Building trustworthy relation with the customers to maintain business loyalty and retention

کمپنی کا لوگو
Sales & Marketing Executive
IBEX TRAVELS & TOURS L.L.C, DUBAI, UAE
جون ۲۰۰۷ - جنوری ۲۰۰۹ | Karachi, Pakistan


Supervise the sales activities of the organization.
Assisting & leading a team of sales in the achieving the sales targets on annual and monthly basis.
Analyze Competitors Activities, Introducing new promotional strategy.
Reviewing and appraising, regular & systematical results obtained by the respective branch for the business & take prompt and corrective action whenever needed to improve the performance.
Ensuring that there is appropriate co-ordination & co-operation between the executives that reports directly, and also those executives who reports to sub-ordinates.
Maintaining visual merchandising standards.
Reviewing database of corporate clients.
Planning and implementing various methods to achieve targets and budget plans.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان آرٹس, B.A‎
Economics
درجہ A
2008

پیشہ ورانہ مہارتیں

ماہر Admin Management
ماہر Administration
ماہر Administration Skills
ماہر Administrative Operations
ماہر Administrative Organization
ماہر Administrative Procedures Command
ماہر Analytical Skills
ماہر  Talent Acquisition
ماہر CEM Deployment
ماہر Client Correspondence
ماہر Communication Skills
ماہر Configuring Software
متوسط Cooordination Skills
ماہر Coordination Skills
ماہر Data Management
ماہر Employee Administration
ماہر Fire and Safety Management
ماہر Fleet Management
ماہر Fleet Operations Management
متوسط Fluent in English
متوسط HRM Command
ماہر Industrial Relations
ماہر Information Security Management
ماہر Interpersonal Leadership
ماہر Italian Cooking
ماہر Japanese Teaching
ماہر Korean Teaching
ماہر Leadership Management
ماہر Management
متوسط Microsoft Excel
متوسط MS Excel
ماہر Multitasking Skills
ماہر Negotiation Skills
ماہر Office 365
ماہر Office Administration
ماہر Operations Control
ماہر Operations Improvement
ماہر Operations Management
ماہر Operations Tasks Management
ماہر Pakistani Labor Laws Knowledge
ماہر People Management
ماہر Procurement
ماہر Project Security Management
ماہر Quality Control Cutting
ماہر Recruitment Skills
ماہر Security Operations
ماہر Security Principles
ماہر Solutions to Problems
ماہر Systematic Approach
متوسط Tax Handling

زبانیں

ماہر اردو
متوسط انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں