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خلاصہ
Strong customer support specialist with demonstrated history in telecommunication industry in diversified fields like customer support, sales, Business development ,Team Management, Marketing of product and services and customer experience management .
Proactively identification of customer needs and requirements to ensure customer satisfaction , persuasive selling, bridging customer needs, complaints handling, conflicts resolution,corporate clients handling , managing and supervising different teams, back end operations and coordination in Jazzcash(Mobile financial services)dept.Upselling of products and services .
Skilled in Customer Relationship Management(CRM),Time Management, strong Analytical skills, strong communication skills, strong negotiation skills, problem solving and complaints handling skills. Ability to work independently and in teams setup aswell.
Self motivated and results oriented professional with a Master of Business Administration (M.B.A.) focused in Marketing Management/Sales from University of Central Punjab Lahore.
تجربہ
Retail Sales Manager
