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خلاصہ
Experienced, Dedicated IT, Project Management, Sofware Project Management, infrastructure specialist, and analytical IT professional with a proven track record of resolving complex technical issues, leading diversified Multi-Million Dollars projects, implementing information systems, and liaising with cross-functional teams across private and public sector organizations. Expert at providing technical support to internal and external stakeholders without compromising on quality. Ability to collaborate with clients to determine the nature of the problem, diagnose issues, provide assistance, and ensure top-notch quality standards. Stellar record of providing IT assistance in remote sites in different Districts and Tehsils across Punjab. Collaborative communicator and multilingual cultivating and maintaining lasting relationships with key clients, stakeholders, and senior management to realize organizational goals.
Punjab Information Technology Board
Hospital Information Management System within Districts and Tehsils Head Quarter Hospitals
Revamping of 14 THQ Hospitals in Punjab
Revamping of DHQ Hospitals in Punjab-South Zone
Punjab Cattle Market Management and Development Company Govt of Punjab
Information Technology Department
Animal Tagging and Registration System in Lahore Division
Parking Management System in Lahore Division
Sahiwal Division Cattle Market Management Company Govt of Punjab
پراجیکٹس
تجربہ
Deputy Manager of Information Technology Government of Punjab
APO
• Defining project objectives, project scope, roles & responsibilities.• Configures and maintains network equipment, servers, and server clusters.• Management of all system back-up and restoring and controlling protocols.• Perform troubleshooting analysis of servers, workstations, and associated systems.• Documents network problems and resolution for future reference.• Keeping automated infrastructure up-to-date as dependent technologies.• Monitors system performance and implements performance tuning.• Manages user accounts, permissions, email, Anti-virus, anti-spam.• Overseeing software and network security.• Experience in networking and coordination with the IT team• Strong analytical abilities and professional office experience and operations
IT Support Specialist
IT Support Specialist, Software Developer, Network Administrator
Desktop Support Engineer, Database Support, Network Support Specialist
Develop, test, and implement new software programs
Design and update software database Applications,
Configure and implementation LAN, WAN, and Servers
Web Sites, Data Communication Processes and User Interfaces
Development of technical specifications and plans
Provide comprehensive support to internal customers
Has successfully Implemented and technically IT assisted
following E-Governance Initiatives of Government of Punjab
Hospital Information Management System in District and Tehsil Head Quarter Hospitals
Revamping of 14 THQ Hospitals in Punjab
Revamping of DHQ Hospitals in Punjab-South Zone
IT Assistant
Installation, operation, and maintenance of computer systems and other technologies, such as communication systems.
Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
Assistants may work at a help desk, answering calls and e-mails regarding the computer network or communication systems.
Create reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure.
Work in other technological specialties, such as Web design or Internet security.
Network Administrator
Supports the wider IT Department goals and objectives as necessary including but not limited to support, monitoring, testing and troubleshooting of citywide information technology systems.
Serves as an advocate for end-users, to perform testing and problem analysis for server, desktop, and IT infrastructure work.
Participates in the evaluation, testing, installation and configuration of internally developed and network-based applications.
Excellent writing skills, with some direct experience with documentation and/or Technical Writing.
Professional in Operating Systems: Windows 7 and Windows 10, Server 2012r2, Server 2016/2019.
Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
Supports, monitors, tests and troubleshoots computer hardware and software .
Provides support for network, phone and server systems as directed.
Processes IT work orders received from City employees.
Develops and coordinates ongoing training for new and existing software and hardware packages.
Coordinates with outside vendors as required.
Performs research and development of information technology solutions to further goals, objectives and requirements.
Provides after hours On-Call support for emergencies on a rotating basis with other City IT Staff.
Surveillance Officer
Manage 32 branches network different location in lahore.
Network troubleshooting, installation and hardware repair maintenance
Monitoring and surveillance CCTV Cameras
IT Assistant
Strong organizational skills with the ability to manage multiple projects simultaneously
as assistant to the IT Director responsible for all IT Operations, in the Corporate Operations Office .
Ensure service delivery to staff for computers, printers, phones and any other technology assistance needed by the IT Director.
Coordinates with the Director of Technology to ensure smooth operation of all technology
Provide reports as necessary.Other duties as assigned
