خلاصہ

I am a highly motivated and results oriented professional with over two years’ experience in operations, business development, financial operations, sales, customer service, and administrative field. Solid history of using cutting-edge technology to successfully reduce costs, streamline operations and increase staff productivity. Well versed in formulating standard operating procedures by studying requirements, activities, and reporting formats, assessing proposals, conducting risk analysis, and supervising documents. Performance driven Deputy Manager Operations who provides a strong visible leadership, analytical and process excellence skill set to build and revitalize organizations within highly specialized environments. Astute in identifying performance gaps and recommending solutions that align business and financial plans and deliver ground-breaking results.


My key skills includes Operations Management | Financial Operations | Business Development | Inventory Management | Office Management | Management Reports | Strategic Planning & Analysis | Customer Service | Staff Training | Team Management | Relationship Building | Communication Skills | Problem Solving | Microsoft Office


My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.

تجربہ

کمپنی کا لوگو
Deputy Manager Operation
Centaurus Mall
جنوری ۲۰۱۹ - موجودہ | Islamabad, Pakistan

·         Accomplish financials and other document work and reports generation; administer staff and maintain reports on productivity, steer efforts towards overall management of Operations.
·         Lead daily customer service operations e.g. sales processes, orders and payments, defined weekly, monthly, quarterly and annual objectives and track progress; evaluate employee performance and identify training needs.
·         Delegate work responsibilities staff, train new and existing sales associate, recommend sales training programs and techniques. Utilize key analytical expertise to regularly audit to ensure the store is function able and presentable.
·         Render keen eye for details to evaluate consumer behavior and adjust product positioning, produce reports, examine and interpret retail data, like revenues, expenses and competition.
·         Supervise and maintain store inventory as well as control retail operating costs, budgets and resources.

تعلیم

Preston University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Masters in Business Administration‎
CGPA 3.3/4
2019
University of Engineering & Technology
بیچلرز, بیچلرز ان سائنس, BS.c Civil Engineering‎
Construction engineering, Coastal engineering, Material science and engineering
CGPA 3.6/4
2017
islamabad model college for boys f-11/3
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), Fs.c‎
mathematics, chemistry, physics
درجہ B+
2013
F.G Model School F-8/3 Islamabad
میٹرک / او لیول, سائنس, SSC‎
Physics, Biology, Chemistry
درجہ B+
2011

پیشہ ورانہ مہارتیں

متوسط Ability to initiate and implement major projects
متوسط Ability to perform well under pressure
ماہر Admin Assistantce
ماہر Administration Skills
متوسط Aesthetic Procedures Knowledge
متوسط Business Development Strategies
متوسط C Problem Solving
متوسط Computer Literacy
متوسط Computer Literacy Skills
متوسط Cooordination Skills
ماہر Customer Satisfaction Management
متوسط Customer Support
ماہر Excellent Time Management Skills
متوسط Executive Presentation Skills
متوسط Global orientation
متوسط HR Knowlwdge
ابتدائی HRM Command
ابتدائی Internal Audit Procedures
متوسط Lab Equipment Maintenance
ماہر Lab Knowldge
ماہر Legal Affairs Management
متوسط Logistics Analysis
متوسط of Financial Management
متوسط Office Management Skills
ماہر Office Support
متوسط Practical Knowledge
ماہر Problem Solving Skills
متوسط Professional presence
ماہر Quality Control Processes Command
ماہر RESTful APIs
متوسط RESTful APIs
ماہر Spreadsheet Navigation
متوسط Staff Documentation
متوسط Strategic thinking and planning abilities
متوسط Strong Communication
ماہر Strong Follow up
ماہر Strong Organizational Skills
ماہر Strong Planning Skills
ابتدائی Tender Document Management
متوسط المهارات الهاتفية

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی