خلاصہ

To grow in a progressive organization where my experience and enhanced
educational skills can help in achieving the goals of the company. I would like
to exploit my potential and sense of obligation for the benefit of the
organization.


WORK
EXPERIENCE


RELIANCE AVIATION TECH SERVICES (SERVICE

پراجیکٹس

ENTERPRENEUR STALL

تجربہ

کمپنی کا لوگو
service desk incharge
Pakistan Civil Aviation Authority (CAA)
جون ۲۰۱۹ - موجودہ | Islamabad, Pakistan

• Create support tickets using Connect-Wise web based ticketing system to
accurately document files.
 • Answered user inquiries regarding computer, email,software or hardware
inquires to resolution or escalated.
 • Occasionally works during evening or weekend hours when warranted.

 • Manage relationship with Tier 3 teams to drive continuous improvement
while identifying opportunities for additional Tier 1 involvement in incident
resolution
 • Ensure Service Desk phones are answered, voice mails and e-mails
responded to and physical space staffed during business hours

کمپنی کا لوگو
phone banking officer
Khushhalibank limited
اپریل ۲۰۱۹ - جون ۲۰۱۹ | Islamabad, Pakistan

Maintain and manage well-developed professional knowledge of entire
product and services line offered.
 Ensure phone banking activities inclusive of but not restricted to direct
mail, telemarketing cross-selling of bank services and product.
 Logged complaints of customers and resolved it.

کمپنی کا لوگو
RSO
HBL
مارچ ۲۰۱۸ - اپریل ۲۰۱۹ | Islamabad, Pakistan

Developing and implementing Sale strategies.
 Greeting and directing customers. Providing accurate information (e.g.
product features, pricing and after-sales services)
 Achieving Loan Targets
 Preparing monthly reports for clients.
 Monitoring and reporting on competitor activity
 Dealing with customers, answering queries and questions about specific
products/services

کمپنی کا لوگو
ADMIN/ HR OFFICER
HBS Medical and dental college
ستمبر ۲۰۱۵ - نومبر ۲۰۱۷ | Islamabad, Pakistan


Maintain the record of the employee Prepare Salary, Contract  Resolve the issues of employees, Maintain Personal Files  Maintain all cash record  Working closely with Top Management for Smooth HR and Admin operations  Other Day to day HR and Admin Tasks

تعلیم

National University of Modern Language (NUML)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Human Resources
CGPA 2.7/4
2018
Punjab University
بیچلرز, بیچلرز ان کامرس, ‎
Commerce
2014

پیشہ ورانہ مہارتیں

ماہر achive targets
ماہر admin tasks
ماہر Administration Skills
ماہر Adminstration Knowledge
ماہر Analyze Problems
ماہر Attention to Detail
ماہر Basic Analytical Skills
ماہر Business Exposure
متوسط Coaching Staff
ماہر Communication Skill
ماہر Compensation & Benefits
ماہر Conflict Management
ماہر Conflict Resolution
ماہر Corporate HR Department
ماہر Customer Services
ماہر Customer services Skills
ماہر Documentation
ماہر Doodle
متوسط Employee Administration
ماہر Employee Relations
ماہر Flexibility And Relationship Building
ماہر Flexible
ماہر Hiring Employees
ماہر HR Analytics
ماہر HR Databases
ماہر HR Department Start-up
ماہر HR values
ماہر HRM
ماہر Human Resource Planning
ماہر Human Resources Records
ماہر IT Recruitment
ماہر Labor Laws
ماہر Listening Skills
متوسط Local Labour Law Knowledge
ماہر Maintain Records
ماہر Management
ماہر Management Skill
ماہر Microsoft Office
ماہر Negotiation
ماہر Negotiation Skill
ماہر Negotiation Skills
ماہر Patients Calling
ماہر Payroll Services
ماہر People Management
ماہر Performance Management
ماہر Policies & Proceedures
ماہر Problem Solving Skills
ماہر Problems Solving
ماہر Quality Assurance Process
ماہر Recruiter

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی