I\'m responsible for analysis, design, and implementation of changes in Siebel application based on the specification of customer/maintenance requirements.I\'m responsible for analysis, design, and implementation of changes in Siebel application based on the specification of customer/maintenance requirements.
 
Skills: Problem Solving · Visualforce · Skill Development · Workable Solutions · Oracle Application Express · Salesforce.com · Requirements Management · EAI · Business Solutions Development · Business Requirements · Salesforce.com Administration · Siebel Open UI · Siebel developer · Customer Relationship Management (CRM) · Oracle Siebel CRM

Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.

Working here as a network support engineer, monitoring, troubleshooting, server configure, AD, fixing desktop windows iOS, monitoring employee activity, CCTV camera configuration. Now I\'m working my next designation which is business Analyst. I\'m learning water fall and agile. also working on project planning. Also learn about linux flavor linux administration tools and techniques . Making network infrastructure through zentyal server. also learn about microTik router. Managing network through manageable and unmanageable switches. Also managing network through load balancer. Also know about the DHCP, Static and DHCP Static. Made VLAN and also worked on VMware and Virtual box.

Worked in Tapal Tea as a internee on the position of system support engineer. I learn too many things from there, Also keep the knowledge about SAP, which is ERP based. I studied there one of SAP module which is Basis Module. It control the IT administration task. User create, delete, update, blocked, unblocked and too many things are included in that module. Also learn how to mange the inventory of IT assets.

I was working there as desktop and network support engineer. I learned there to many technical skills and also learned that how to communicate with people within organization. Also learn how to made a huge network through LAN, VLAN and servers. maintain database and managing storage issues on the servers.