1. Make IT equipment list and send to Admin department for purchasing.
2. Visit store site and arrange Internet for stores as per company standard. (14 days before opening) / (Company and Franchise Store)
3. Installation and Configured POS (Cash Register System) for all upcoming stores. (Company and Franchise Store)
4. Installation of Desktop Computer and also configured store DVR with cameras along with online access. (Company and Franchise Store)
5. Configuration of Time attendance machine and install the software and add store staff data. (Company and Franchise Store)
6. Coordinate with franchisee and discuss the store IT setup (as per company standard)
7. Monitor store CCTV cameras on daily basis.
8. Setup local area network and connection to the internet. (Head Office)
9. Create User domain (Head Office/Stores)
10. Extract time attendance sheet of all company operated store’s and send to HR on monthly basis.
11. Provide problem-solving services to network user. (Head Office)
12. Troubleshoot user end problems on daily basis. (Head Office/Stores)
13. Support, monitor and analyze desktop computer and network.(Head Office/Stores)
14. Implement network traffic and security monitoring software and optimize server performance. (Head Office/Stores)
15. Install JPOS software on store cash register machines.
16. Monitor internet usage on weekly basis. (Head Office/Stores)
17. Manage IT asset inventory sheet in soft and hard copy form. (Head Office/Stores)
18. Troubleshoot stores POS machines issues on daily basis.
19. Manage LAN/WAN connectivity through maintenance and troubleshooting of routers, switches, hubs, network cards, and dial up networking. (Head Office).
20. Install Adobe Photoshoot CS6 and illustrator software’s on marketing and architect system (Head Office).
21. Weekly store’s inspection and solve IT relevant issues.

• Evaluate and install computer hardware, networking software and operating system software.
• Implement data, software and hardware security procedures.
• Perform routine network start up and close down and maintain control records.
• Set up local area networks and connection to the internet.
• Implement network traffic and security monitoring software and optimize server performance.
• Create and update system documentation and procedures.
• Provide problem-solving services to network users.
• Support, monitor and analyze server, desktop and network performance.
• Upgrade and maintenance of hardware, operating systems, LAN, DNS, TCPIP and DHCP support functions.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Manage LAN/WAN connectivity through maintenance and troubleshooting of routers, switches, hubs, network cards, and dial up networking.