خلاصہ

Experienced Financial Services Analyst with a demonstrated history of working in the telecommunications industry. Skilled in Product Development, Performance Reporting, Business Requirements and Process Management.

پراجیکٹس

Utility Bill Payment and ADC projects
JazzCash-Corona Insurance
JazzCash USSD revamp
Customer Experience Management
Travel Insurance

تجربہ

کمپنی کا لوگو
Product Expert-Consumer
Jazz
جنوری ۲۰۲۲ - موجودہ | Islamabad, Pakistan

• Managing consumer account products i.e. Money Transfer, Utility Bill Payment & Cash in/Cash out• Work closely with Technology, Design, Planning and other cross-functional teams to develop & launch products and features• Drive the product development from ideation to launch and manage growth

کمپنی کا لوگو
Expert Insurance
Jazz
جنوری ۲۰۱۹ - موجودہ | Islamabad, Pakistan


Managing end to end segment & responsible for launching multiple insurance products with digital subscription and claims processing
Define and execute go-to-market plans, in coordination with brands and marketing
Using customer & market research, customer and user feedback, customer usage and competitive analysis to identify new product opportunities and enhancements
Monitor and measure success of product features through analytical tools

کمپنی کا لوگو
Analyst OTC-Digital Financial Services
Jazz
ستمبر ۲۰۱۴ - اکتوبر ۲۰۱۸ | Islamabad, Pakistan


Work on partnerships to create alternate delivery channels for JazzCash products
Draft and maintain business requirements and align them with functional and technical requirements
Work in close liaison with Product Development, Channel, Media & Brands and other stakeholders for end to end product and process management
Biometric device roll-out planning and execution.
Manage end to end deployment of multiple CR’s in the BVS Platform through OTA’s and backend changes
Activation, growth planning and performance tracking of agents
Planning of highly targeted, micro-segmented BTL campaigns for target achievement, growth and reducing churn
MFS commission payout targets and commission to revenue planning
Prepare business requirement document for new product development and existing product optimization
Daily, Weekly and Monthly revenue, growth and performance reporting and analysis

کمپنی کا لوگو
Coordinator (Sales & Marketing )
Jazz
ستمبر ۲۰۱۰ - اگست ۲۰۱۴ | Islamabad, Pakistan


Maintain relationships as liaison for the executive team to all other departments and staff levels
Manage deliverable, calendars, and expense reports for VP Sales/Marketing/MFS
Prepare reports, financial documents, and project summaries and presentations when necessary
Communicate directly with clients to schedule meetings and provide updates regarding ongoing projects

تعلیم

National University of Modern Language (NUML)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Business Administration, Finance
2014
Fatima Jinnah Women University
بیچلرز, بیچلرز ان آرٹس, ‎
Computer Arts
2008

پیشہ ورانہ مہارتیں

ماہر Business Process Development
ماہر Data Analytics
ماہر Product Management
ماہر Stakeholder Management

زبانیں

ماہر انگریزی
ماہر اردو