State certified (Creative Writer) early childhood Computer Enthusiast with 2+ years experience of working as a chat representative for NabSols. Imaginative, creative and flexible candidate with meticulous organizational skills and proven track record generating sales leads for the Renowned Hospital and Clinic Clients. Active member of RSW (Regional Social Workers).
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently.
Handled incoming chats.
Provide information regarding the timings and availability of Doctors.
Provide support to customers through chat.
Resolved issues within a timely fashion and collected surveys from clients.
Developed reputation as an efficient service provider with high levels of accuracy.