To collect installment(s) amount(s) directly from customer(s) by call or visits to minimize the delinquency and highlights the problems/issues or any related information received during follow-up in order to safe guard the bank interest.

Contacting customers through calls and physical visits for reminding them of their overdue status and ensuring timely payments.
Meeting daily/weekly monthly targets.
Trace out of contact customers and interact for timely collection.
Keep the updated track status of assigned accounts and share the progress for early settlement/collection.
Highlight problematic accounts with supervisors and suggest various collection options for further processing.
Ensure compliance with collection code of conduct and fair debit collection guidelines all the time.
Manage to achieve minimum collection bench marks to achieve the collective targets.
Handle customer complains and provide instant solution.
Graduate with knowledge of local market intelligence, collection technique. Tools and elements and proficiency in MIS preparation.
Product knowledge, system knowledge, collection technique, tools and elements and proficiency in MIS preparation.
Negotiation skills, Team player, Aggressive. Problem solving skills.

Collect doubtful, loss and write off categories recoveries and managed legal process of recovery related. Solved all recovery problems. Coordinated with team members to ensure customers received timely responses. Mobilization of organization products in potential areas.

Established and maintained portfolios off all current borrowers.Ensured that all credit and loan standards were applied. Met with customers requesting loans or lines of credit to start determination process.Mobilization of organization products in potential areas.

Getting review on daily basis about appraisals and recovery target. Keep in touch with the team while duty timings to know actual day progress. Build a strong relationship with customers in the decided territory. Reporting to program manager on sales results daily weekly and monthly. Managed all field office staff recruitment and interviews. Managed overall distract administration regarding staff and entertainmental issues. Supervise the daily checking appraisals and approved also sign the credit check and also operation check if needed, authorities of credit and operation account in bank signatory \'A\' category.