خلاصہ

I am a highly motivated and results-oriented Customer Service Professional who brings along experience of Customer-services,listening to customer's complain carefully and resolving their complaints,guiding the customers about different products,acheiving sales targets and providing the customers quality after-sale service with an assertive yet rapport-building management style. I have completed M.Com from Bahauddin Zakariya University and B.Com from Bahauddin Zakariya University also. I have the ability to provide customer insights, reach company goals and meet bottom-line objectives. Demonstrate excellent interpersonal and research abilities as flexible and analytical with a keen eye for details; efficiently work with cross-functional teams to successfully achieve business goals. My key skills include Client relationship management, sales/ help desk support, Office administration, Complaint handling, problem solving and Team leadership. Currently I am engaged with U-Bank as Relationship Officer, where I am responsible for providing professional and friendly microfinance service,Greet all customers, and resolve all Inquiries, Complaints, and ensure timely recovery to ensure Client satisfaction and retention. Execute operational opportunities and standard operating procedures, while involving in the development of the organizations' customer service improvements. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.

پراجیکٹس

U Microfinance Gold Loan

تجربہ

کمپنی کا لوگو
Relationship Officer
U-Micro Finance Bank
مئی ۲۰۱۹ - ستمبر ۲۰۱۹ | Lahore, Pakistan

Pitching customers for small loans, opening of new potential accounts to increase branch deposit,ensure timely recovery of loan installments.

تعلیم

B.Z.U Multan Layyah Campus
ماسٹرز, ماسٹرز ان کامرس, ‎
Business Communication, Marketing Management, Managerial Accounting, , Economics Quantitative Tech
2017
Bahauddin Zakariya University
بیچلرز, بیچلرز ان کامرس, B.Com‎
2008
BISE
انٹرمیڈیٹ / اے لیول, , F.A‎
فی صد 60%
2006
BISE
, Matric in Science‎
فی صد 65%
2003

پیشہ ورانہ مہارتیں

3 سال Client Handling
1 year Email Etiquette
1 year MS OFFICE
1 year Multitasking Skills
1 yearCall Center
2 سال Communicaitons
1 yearCommunication
1 yearComputer Operator
1 yearCustomer Service Operations
1 yearEnglish Fluency
5+ سال English grammar
2 سال Fluent English
2 سال Fluent in English
5+ سال Internet & Computer
3 سال interpersonal skill
1 yearMicrosoft Office
ایک سال سے کمoutbound call center
1 yearStrong phone and verbal communication skills
1 yearWord Processing

زبانیں

ماہر انگریزی
ماہر اردو
ابتدائی پنجابی

آپ کن کمپنیز کی پیروی کر رہے ہیں

سفارشات

جنرک پلیس ہولڈر کی تصویر

thanks buddy.

Hussain آپکے جاننے والے